Jonathan Payne Email & Phone Number

San Diego, California, United States

Remote

Supported small businesses, community organizations, and Federal government agencies to reach industry-wide standards for their websites, online services, and physical products. Created new web sites, SOPs, and onboarding manuals for new restaurants and specialty food businesses Conducted interviews, created surveys, and synthesized information from stakeholders, and web developers to identify business goals and create actionable solutions for website improvementsGuided product development, customer research, prototyping, and product usability testing through User Interface & User Experience (UI/UX) principles Project managed teams of developers, designers, and stakeholders while building long-term relationships and customer retention with clients

Seattle, Washington, United States

In addition to the continuation of Project Manager duties (see below), promotion to Program Manager included:Oversaw Maher’s portfolio of virtual technical assistance projects, including creating micro-learning modules, asynchronous curricula, eLearning modules, and CMS-buildsAdditional federal clients included - Office of Workforce Investment (OWI), Office of Disability and Employment Policy (ODEP), Office of Policy Development and Research (OPDR), and Office of Grants Management (OGM)Provided staff oversight and mentoring, conducted performance reviews and career ladder advice, and led interviews and hiring process for my teamParticipated in business development, proposal writing, and bid developmentManaged projects that produce content creation and curation strategies designed to bring the most valuable and relevant resources to our target audiences.

Seattle, Washington, United States

Directed DOL’s WorkforceGPS technical assistance website and virtual events project. Areas of service included: virtual events and webinars, content creation, resource management, community of practice support, end-user outreach, training to ETA staff, and technical troubleshootingLiaised closely with WorkforceGPS developers and sub-contractors to regularly scope and deploy site updates, conduct user-acceptance testing, staff the helpdesk, and provide long-term visioning and strategy to DOL clientOversaw Maher’s virtual event management team to annually produce over 120 online webinars and online training modules with supporting materials and feedback for multiple Federal clientsLed the LMS build for the Virginia Sector Strategies and Career Pathways Academy, including coordinating developers, testing, and implementing User Experience (UX) Design principals to improve the interface and operation of the siteOversaw budgets and staffing resource requests to best meet the needs of our clients

Washington, District Of Columbia, United States

Led development of a grant competition for up to $20 million in Pay for Success pilots (U.S. government’s first grants to test financial models that encourage social impact investing) Paneled prospective applications for final award decisions and moderated pre-award discussions and negotiations with potential applicantsAs the Federal Project Officer (FPO), directed the Expanding Business Engagement (EBE) Technical Assistance (TA) Initiative designed to enhance business engagement and services across the national workforce system; Provided one-on-one grantee support and TA, including modifying statements of work and budgets for approximately $2 million in grants Developed and implemented competitive grants and pilot projects within the Workforce Innovation Fund; established funding priorities and program design; identified key policies and solutions; facilitated the grant paneling and award process Developed Congressional budget justifications to support Adult Worker programs under the Workforce Investment Act (WIA) and official policy to implement the Department’s strategic goals

Chitre, Panama

Extended service in Panama, at the request of Peace Corps, to provide high-level technical assistance on agri-business principals to both national and local institutions Created and carried out comprehensive development plans with cooperatives to increase their market visibility, productivity, and fiscal capacityConducted strengths and weaknesses (SWOT) analyses of 3 rural farmers’ cooperatives and 3 school youth groupsCollaborated with Panamanian national and regional representatives to increase the professional capacity of their technical assistance providers and techniciansHelped national government agencies to restructure their agri-business training methodologiesFacilitated 4 technical training seminars for over 200 participants that included, basic accounting, cost-benefit analysis, market analysis, and farm coordination planning Led seminars for youth cooperatives and indigenous women’s artisan groups on market analysis, domestic violence, sexual health, and nutrition

El Cortezo, Los Santos, Panama

Established the area’s first farmers’ cooperative that addressed a local need for a nationally recognized organizational body, market intermediary, savings and loan source, and agricultural supply depotLed Business Plan Development, Agri-Business, Community Environmental Conservation, and Project Management and Leadership seminars with over 150 community and agency counterparts and youthGuided Environmental Action Plans (EAP) with local groups to tackle endangered species repopulation, pasture improvement and reforestation, and sustainable livelihoodsWorked extensively with both governmental agencies and NGO’s in the areas of funding, feedback and reporting, and network buildingDeveloped program frameworks and accompanying training materials for new volunteersTrained approximately 100 incoming PC volunteers in Project Management and Leadership, Project Design and Management, Poisonous Plants and Animals, Local Culture, and Iguana Breeding ProjectsCoordinated the National Seeders program to promote organic agricultural techniques and seed saving practicesMentored the local Girl Scouts group on environmental issues and sexual awareness/HIV prevention

Boston, Massachusetts, United States

Coordinated projects in workforce development and early childhood education; conducted research plans; interviewed clients and applicants; and developed presentations

Udaipur, Rajasthan, India

Promoted environmental conservation, livelihood improvement, and ecosystem management with the Udaipur Spearhead TeamDesigned and analyzed a framework analysis and perception-based survey for the United Nations Development Program (UNDP) to analyze poverty alleviation and natural resource management in Rajasthan, IndiaSecured funds for the construction of 2 biogas plants Jhadol block of Udaipur