Exclusive oversight of Commercial Real Estate Properties. Complete oversight and operation of building systems; supervised employees and monitored contractors who performed routine maintenance and repair work. Experience in identifying, analyzing and implementing capital improvement and replacement programs, including but not limited to maintenance or remodeling programs, Tenant improvements, and amenity enhancements. Lease negotiation to include thorough administration of Operating costs, Utilities, Designing exit strategies, Lost Rent and Unamortized Landlord Rents, Guarantees, Lease Transfers and Relocations, Setting Expense Stops, Base Rents, Net Leases, Lease Addendums, Construction Contracts, Security Agreements, Release Agreements, Restrictive Covenants, Tenant Retention Plans, Tenant Selection Plans, Pass-Throughs etc. Represent Owners in Arbitration meetings and court actions.

Planned, controlled, and directed the daily operations of (800) Affordable Housing units where I was a leader in Occupancy, Delinquency and New Construction. As the Regional Manager, I was responsible for the financial objectives of ownership and management, protected the value and integrity of the real estate, was responsible for all applicable regulatory standards and requirements, and managed on-site staff, including Property Managers, Asset Managers, and Facilities Staff. Responsible for monthly financial reporting via an Executive/Owner’s Summary, Variance Reports, Budget Comparison Reports, Monthly Goal Creation, and Delinquency Reports; Lease Negotiation; Maintained the integrity and compliance of the low income housing tax credit program (LIHTC), and the Section 8 Housing Choice Voucher Program; Maximized Occupancy requirements, Responsible person in building renovations; soliciting and assessing bids and contract agreements; hired and oversight of subcontractors; Performed advanced and/or supervisory (senior-level) property management

As the Director of Rental Services for St. Ambrose Housing Aid Center (a Mission and Value based Non-Profit Organization), I am tasked with, overseeing and directing the property management programs and projects (9 properties) of a 55-year-old Non-Profit organization. As the responsible leader of the Rental Services Department, I identify and meet the needs of diverse portfolio of 316 affordable housing units, research grants and real estate opportunities, gathered and analyze data from annual and monthly reports, coordinate with suppliers and contractors, and made significant decisions. I also facilitated the Monthly Executive Board Meeting, oversaw and created marketing procedures, and I am responsible for solving issues when any arise. Moreover, as the Director of Property Management I set goals, establish timelines and guidelines, empower employees, and implement company standards and policies.

Planned, controlled, and directed the daily operations of 5 RAD and LIHTC properties, with one being a primary site as the acting Senior Property Manager. As the on-site Property Manager, maintained positive resident relations met the financial objectives of ownership and management protected the value and integrity of the real estate, was responsible for all applicable regulatory standards and requirements, and managed on-site staff, including Property Managers, either directly or indirectly.

Oversight of Multi-Family Apartment & Townhouse Communities; Developed and administered an annual operating budget. Responsible for monthly financial reporting via an Executive Summary, Variance Reports, Budget Comparison Reports, Monthly Goal Creation, and Delinquency Reports; Lease Negotiation; Maintained the integrity and compliance of the low income housing tax credit program (LIHTC), and the Section 8 Housing Choice Voucher Program; Maximized Occupancy requirements, Responsible person in building renovations; soliciting and assessing bids and contract agreements; hired and oversight of subcontractors; Performed advanced and/or supervisory (senior-level) property management; Directed and coordinated activities of the maintenance staff that were engaged in repairing plumbing or electrical malfunctions, painting apartments or buildings, and performing landscaping or gardening work, and arranged for outside personnel to perform repairs; Oversight of negotiating, developing, and preparing leases, permits, contracts, and other property agreements; oversight of capital improvements, maintenance and modifications for residential units, rent collections (processing and legal collection), oversight of evictions and notices to vacate for breach of lease agreements; Routinely inspected properties to ensure they were safe and determined if repairs or maintenance are needed; Assured compliance of resident files, property agreements, certificates of insurance, vendor contracts, business licensure, and all other compliance documentation; Approved purchases for building, maintenance supplies, equipment, and furniture; Advocate for residents in need of assistance, e.g. neglect, hunger, victims of crime, utility disconnection, illness, and mental health issues; Social coordinator for resident activities, building captains, resident meetings, and resident related publications.

Successful in standardization of the resident file folder system which assisted in the improved scoring of regulatory audits. Successful in the cross-training of staff which ultimately improved the quality and turn-around time of HUD deliverables. Elected as an Executive Board Member (Secretary) of NAPPI, Inc. in my first year of employment.Regional oversight of Scattered Site properties - Through the creation of two limited partnerships (Limited Partnership I and II) and a nonprofit Charm City Housing. Some of the LPT I and II units and all of Charm City Housing are subsidized through the Shelter Plus Care program (a HUD subsidy through Baltimore Homeless Services). Eleven of these properties are or are in the process of becoming subsidized through Project Based Section 8 Certificates; Regional oversight of 3 HUD PRAC 811 projects in 7 addresses throughout Baltimore (Belair Man)