Jo Bailey Email & Phone Number

Adelaide, Sa, Au

Adelaide, Australia

• Responsible for the timely, efficient, and accurate processing of wine, spirit and champagne orders for Global Travel Retail within Australia & New Zealand domestic markets and Pacific Islands export markets (LCL and FCL shipments). • Liaise with demand, inventory, imports planning, production planning and distribution teams on stock availability.• Escalate urgent deliveries with third party logistics providers - Mainfreight & Toll• Request domestic transport bookings for Heinemann, Nuance and Qantas Inflight deliveries and provide to 3PL• Organise vessel booking details with freight forwarders for export orders.• Generate export permit number via Australian Grape and Wine Authority and EDN via BSM system for Australian customs clearance purposes.• Prepare and provide commercial documentation for customs clearance at final destination.• Liaise with National Claims for pricing and stock discrepancies claims to be investigated and resolved.• Management of quality and dispatch complaints• Direct shipments from brand owners is Europe – CBL, TAC, MMPJ, Pernod Ricard• Sales analysis• Assist with domestic and ecommerce areas of the business during COVID19 / 2020-21.Key Duty Free Customers • Duty Free Stores Australia• Heinemann• Nuance/Durfy• JR Duty Free• Qantas Airlines, Inflight & Wine• Virgin Australia AirlinesInternational Market Experience:• Canada (2007 – 2008)• Asia (2008 – 2012)• Travel Retail and Pacific Islands (2012 – current)

Adelaide, South Australia, Australia

• Responsible for the timely, efficient and accurate processing of export orders for various international markets across Europe, Canada & Asia.• Liaise with demand, inventory, imports planning, production planning and distribution teams on stock availability.• Implement continuous improvement of export processes for shipments from Australia and New Zealand, including focus on reduction of export lead times.• Identify and communicate key variances in orders versus forecast• Organise vessel booking details with freight forwarders for export orders.• Generate export permit number via Australian Grape and Wine Authority and EDN via BSM system for customs clearance purposes.• Prepare and provide commercial documentation for customs clearance at final destination.• Management and resolution of quality and dispatch complaints.• Organise NPD (New Product Development) sample requests and POS (Point of Sale) requirements into markets.• Transition to paperless way of working with implementation of BSM system. • Coordinate product registration documentation requirements for importing Pernod Ricard products into other countries.

Bachelor Of Management, Marketing

Education record