I was a Police Officer for 32 years, retiring in January 2017. During my time with the police I carried out many different roles, spending my last 20 years in Counter Terrorism intelligence and surveillance.I am an experienced Intelligence gathering officer with a proven track record of successful investigations into matters of serious crime and National Security.I am a skilled communicator in both oral and written disciplines, dealing with people from all areas of life and with a wide variety of backgrounds.Since leaving the Police I have worked as a Community Housing Assistant in a Social Housing company, dealing with customer's daily problems and complaints, arrears, void properties, house exchanges, and many other areas of the role. I have dealt with complex complaints always keeping in mind our Customer Promise and ensuring I resolve any problems to the best solution for both the customer and the company.I am able to work both independently and with others, managing significant and challenging workloads with minimal supervision, prioritising tasks according to importance, and learning new skills quickly and efficiently.I am a strong decision maker and problem solver, recording decisions made and the rationale behind them for future referral if required.I am a competent user of Microsoft Word, Outlook, Excel, and some Powerpoint