Jo Bourke Email & Phone Number

Led the global Talent program to design and implement the Risk Controls in HR processes and services ensuring compliance to the International Auditing and Assurance Standards Board (IAASB) Standard on Quality Management (ISQM) in all EY Global Networks (countries).

Melbourne, Australia

Established the Global HR Process strategy and team tasked to increase global consistency and efficiencies, enhance user experience, support digital transformation (including Global SAP Success Factors) and increase shared service scope. Sponsored Process Mining, Adoption and Design Thinking activities to drive continuous improvement and introduce new capabilities.

Led the strategic multi-year program to design and implement a new Shared Services model leveraging offshore centers in China and India for 8+ countries. Scope included Learning Administration, Recruitment Administration, Core HR and Performance mgt Admin delivering consistency in operations and supporting transformation to strategic business partnering. Oversaw the centralisation HR Systems user support and deployment Management for global and local tools and People Leadership Reporting and insights.

Designed, implemented and operated a new HR Shared Services function. - Centralised HR Administration support from multiple Australian locations and expanded services to New Zealand, Fiji and Papa New Guinea - Centalised HR technology support and aligned to IT strategies and governance processes.- Led implementation of Global HRIS (PeopleSoft)

Manage HR Service Center for delivery of full Payroll (and associated tax, third party, general ledger, salary review and FBT activities) and HR Administration. Function lead for PeopleSoft Payroll RFP and implementation.

Bachelor'S Degree

Graduate Diploma Hr/Ir