Achievements & Key Responsibilities• Led training requirements for the Baxter Pharmacy and Operations (compounding) business across Australia and New Zealand (ANZ).• Wrote and developed competency-based courses to ensure all critical and fundamental procedures had current SOPs, utilising advice and expertise of relevant SMEs throughout the process.• Developed training content that covered a range of delivery methods – classroom based, online, e-Learning, primarily using Articulate Storyline, PowerPoint and Camtasia.• Liaised with the Training Co-ordinator at each site to understand site-specific needs. • Successfully developed capabilities of Training Co-ordinators through the design and implementation of targeted raining programmes.• Partnered with global teams in Canada, Ireland, U.K., U.S. & Puerto Rico sharing and adaptingANZ’s training materials for their local affiliate needs • Represented ANZ on global training project teams including the Quality Inclusion Council; Training Expertise Council; Work Stream Training Alignment.• Selected by senior management as the ANZ specialist to join experts from each region sent to Chicago to resolve system issues following the launch of a new Learning Management System (LMS) by global to create cost and efficiencies.• Collaborated with managers and directors, as well as ANZ departments outside Operations (Quality, HR, Manufacturing, Health and Safety) to ensure training needs and outcomes were aligned.• Partnered with the Head of Learning and Development for the Commercial Division to create a training plan for the induction of commercial staff. • Identified employee knowledge gaps and delivered targeted training to increase employee skill sets, through the use of employee behaviour data.

Achievements & Key Responsibilities• Managed the training schedules based on needs and system updates. • Facilitated internet-based IT training sessions and webinars.• Designed, developed and updated training and assessment materials for on-line use.

Achievements:• Teaching adult English education to international students.• Lesson planning and marking student assessments.• Mapping training resources against Training Packages and prescribed texts.

Achievements & Key Responsibilities• Managed all aspects of the national eLearning training website (JJet), aimed at both internal sales and external commercial learners, this included;• Partnering with 3rd party developers hosting the platform for the training website• Liaised with developers to improve the training experience and implement new resources in order to maximise the end user experience.• Successfully collaborated with and gained approval from the Pharmacy Guild and the Pharmaceutical Society of Australia for Disease State Training to be accredited for CPD units of competency• Designed, developed and facilitated training and assessment content for a range of audiences.• Developed training content across various topics including induction; product training; assessments.• Scheduling and maintaining sales representatives’ training plans against company calendars, whilst project managing competing priorities and multiple projects. Attended sales conferences to deliver the training for new product launches • Developed assessment and post-training evaluation tools.

Achievements & Key Responsibilities• Managing up to 100 accounts for a range of Diabetes Glucometers, incorporated training expertise to sell in the glucometers and train nursing staff • Presented clinical papers to staff at Diabetes Centres and hospitals educating nursing staff on diabetes and Abbott products in particular and explaining the benefits and features of the glucometers• In-servicing and product training at major hospitals, including the launch of Abbott Glucometers into the Royal North Shore Hospital.

Achievements & Key Responsibilities• Managed approximately 100 accounts across a metropolitan and country territory• Conducted training and assessment sessions for pharmacy staff.• Implemented company cycle objectives at store level.

Achievements & Key Responsibilities• Developed and facilitated training programs for health care professionals to explain the process for converting branded prescribed drugs to a generic version. This was during a period when generic products were a relatively new concept in the industry.• Built relationships with pharmacists to ensure commitment to company training program, reduce competitor activity and increase product usage via brand recognition.• Delivered educational presentations to community groups.