As a Senior Project Manager, I act as the day-to-day point of contact for one of our clients. Working in an Agile environment, I use leadership skills and am responsible for the successful delivery of large-scale web and mobile projects in close cooperation with the technical team. Budget, capacity management and the ability to make decisions under pressure are important factors in this role·This role includes:- Gathering client requirements to create project plans and requirements documents- Contributing to the creative, technical and strategic direction of the project by working as a key part of a highly skilled, multi-disciplinary team- Management of a large project team, including geographically distributed members- Multiple stakeholder management, including senior clients and Board level- Collaborating on design of information architecture and complex wireframes- Identifying and evaluating project risks/issues and being able to devise & implement effective mitigation strategies- Budget and capacity management- Providing internal monthly and external project status reports- Keeping detailed notes for all meetings and distributing to stakeholders- Change request management and documentation- Prioritising according to the project need and in line with stakeholder expectations- Strong communication and interpersonal skills- Recognising and highlighting potential new business opportunities with the client- Chairing and co-ordinating large meetings and conference calls

I was previously a Product Manager at Holiday Extras Short breaks, where I predominantly worked with Merlin Entertainments and Encore Tickets Ltd, identifying effective solutions to customer pain points for their online Theme Park Breaks and Theatre Breaks experience in ways that define and drive the business towards its strategic goals.

I was previously a Project Director at Lightmaker Ltd, managing a broad mix of clients including Wayne Rooney, The R&A, The Open Golf Championship, Manchester United, Universal Music Publishing Group Ltd, The Royal Bank of Scotland, Wargaming, NHSBT Audits and The National Portrait Gallery in Scotland. CMS Systems used include SiteCore, Wordpress and Expression EngineSpecialties: PRINCE2, CIM Advanced Certificate in Marketing and currently studying Certified Scrum Master (CSM)Overseeing and managing the full digital project life cycle, from initial scoping, planning, estimating and scheduling, through to coordinating information architecture, user experience, digital design, coding and testing. Responsibilities include leading the day-to-day management of Lightmaker’s digital accounts, ensuring that clients are receiving the highest individual attention and ensuring that projects are delivered on time, budget and brief. Overseeing the development of each digital account and increasing the volume of work when appropriate. Spotting and developing opportunities with clients, turning projects into accounts.Day-to-day management of a range of digital projects including complex websites, mobile application development, content production, digital strategy and digital analytics. Working with the senior team to predict revenues and forthcoming prospects from each client and have the ability to determine and manage the financial performance of projects. Scoping of digital projects with clients, understanding their individual requirements and creating accurate documentation

- Managing client communications, expectations and strategies from inception through to delivery of an engagement. - Developing strong, engaging client relationships that foster partnership and growth- Leading and developing digital strategies through discovery and planning to develop results focused solutions for clients- Creating and managing key scope documents including Statements of Work, Functional and Technical Requirements and Project Plans- Leading and managing both internal and client based project teams ensuring quality delivery of services and solutions- Finding solutions to ad-hoc questions and problems that arise throughout a typical project lifecycle- Setting and managing resource schedules and project budgets across multiple projects.

- Managing a forward-thinking marketing team & a budget of approximately £1m- Managing and maintaining profitable on and offline campaigns for B2B & B2C- Marketing/Business planning and launch activities for dedicated products- Automation of marketing systems and campaigns: auto/trigger emails to increase efficiency and timeliness of campaigns- Budget forecasting and reviewing