Jo Mcdermott Email & Phone Number

Catalyst for Change focuses on enabling organizations and individuals reach their full potential through assistance with project management, organization performance, team performance, leadership development and Executive Coaching.A consultant for organizations seeking to deliver transformational change. Extensive experience with organizational change management, project management, strategy development and alignment, market growth, process development and lean management. Clients are organizations undergoing significant change quickly, particularly organizations implementing extensive IT projects, and organizations/individuals seeking to significantly enhance their performance and results. Clients include, among others, Johnson & Johnson, Ethicon Endosurgery, Englewood Hospital, Devicor, Allscripts.

Responsible for driving and supporting integrated organization development programs for multiple very large organization changes including an Oracle Financials implementation, an IT Systems and Reservation Systems integration in the Dollar/Thrifty acquisition and a global, multi-system redesign and transformation across the Customer facing organizations including a Salesforce and Fleet management system. Worked proactively to assess business specific value chain processes to enhance operating effectiveness. Led and supported organizational development projects that improved people processes, structures, measures, and accountabilities that optimized the deployment of internal resources, and maximized business results through enhanced organizational effectiveness.Oversaw Change Management Vendors from all major consulting companies for multiple projects to ensure that all Change Management processes were successfully implemented including Change Management Strategy, Stakeholder Analysis, Org Impact and Risk Assessment, Communication Strategy and Execution, Training Planning and Implementation.Incorporated Prosci, Kotter and Conner methodologies to provide the organization with the best change adoption processes for these organizational changes.

Specializing in change management, organization development, and strategy development. Experienced in wide range of businesses and industry environments. Skilled in large IT implementations, including ERP, with solid experience in the successful application of change management, effective group dynamics and team development strategies, and training development. In addition, extensive experience in Project Management, Performance Management, and external Resource Management. Process/organizational change techniques have resulted in successful business improvement for clients supported by a committed and motivated workforce

Oversee enrollment (50% growth 2005 to 2006, again in 2007), marketing, curriculum, faculty recruitment and teaching for Master’s of Management program. Taught Organization Behavior, Leadership, Operations Management, International Management, Group Dynamics, Globalization and Organization Culture, and Ethics in the Graduate Management program at the McGregor School of Management. Developed and implemented new Master’s in Management degree starting January 2007.

Dayton, Ohio, United States

Manage newly formed $500,000 Community Development Corporation. Manage partnership with Dayton Metropolitan Housing Authority on $44 million HOPE VI project to build 150 new homes, a 30-unit Senior Building and a Family Life Center. Supervise delivery of social service programs in Dayton schools and Dayton View neighborhood. Work collaboratively with other organizations to jump start economic development on Lower Salem Avenue, Dayton, Oh. Act as consultant for sister organization—Omega School ofExcellence, a charter school for middle school focused on developing leaders. Work with teaching staff to teach them how to teach/develop student leaders.

Managed department responsible for Order to Cash (OTC) for $1.5 billion company. Implemented significant process improvements and cost savings. Absorbed 55% volume with stable headcount, improved quality by 50% and throughput by 27% in first year in position. Absorbed additional 10% volume in second year, increasing quality another 45%, and getting 26% of orders completed in 4 hours (down from weeks). Responsible for defining and implementing automated solutions in order fulfillment and billing without adversely impacting customer satisfaction. Program manager with overall responsibility for $6 million automation project. Continued to supervise and teach Executive Development program (see below).

Created, developed and implemented an Executive Development Program designed to build internal bench strength to fuel significant corporate growth. Also launched Management Development for 400+ managers, and process improvements for $1 billion company. Managed company wide restructuring that created decentralized business units focused on market-specific product development and execution and reduced costs by over $5.5 million. Led seven cross-functional process improvement efforts focused on speed to market, customer satisfaction, cost improvement and process alignment across decentralized units. Internal consultant and coach for Executives at the top two levels of the organization. Managed the Project Office and the Organization and Development/Training departments.

J.D.

Certificate In Organizational Development

Education record

B.A