Relationship Manager
Current
Jun 2023 - Present
AeroLeads people directory · profile
Jo Ryan Email & Phone Number
Relationship Manager
at
Australian Retirement Trust
1 work email found
@firstdata.com.au
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Relationship Manager
Location
Greater Melbourne Area, Australia, Australia
Who is Jo Ryan? Overview
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Quick answer
Jo Ryan is listed as Relationship Manager at Australian Retirement Trust, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at firstdata.com.au and a matched LinkedIn profile for Jo Ryan.
Jo Ryan previously worked as Account Manager Lead - Commercial / Enterprise at Till Payments and Senior Relationship Manager at Till Payments.
Company email context
Email format at Australian Retirement Trust
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{first}.{last}@firstdata.com.au
86% confidence
AeroLeads found 1 current-domain work email signal for Jo Ryan. Compare company email patterns before reaching out.
Profile bio
About Jo Ryan
Over the course of a substantial career in client-centric roles, I have developed a professional practice spanning solutions-based sales in Ecommerce and Payments, service delivery management and client relationship management. I have also been integral to delivering mission-critical projects, influencing the direction of the business.I specialise in existing Account Management, B2B commercial negotiations, Professional Service project enhancements selling and project implementation cost management. A dedicated business professional with extensive experience in developing strong working partnerships with clients (Banking/large retail corporation) and stakeholders within organisations, my goal is to identify where your products and services can best support clients. Underpinning my success are the relationships built on client advocacy, product delivery and performance improvements.
Listed skills include Customer Engagement, Staff Retention, Windows, Credit Cards, and 20 others.
Current workplace
Jo Ryan's current company
Company context helps verify the profile and gives searchers a useful next step.
12 roles · 32 years
Jo Ryan work experience
A career timeline built from the work history available for this profile.
Account Manager Lead - Commercial / Enterprise
Account Management Lead - B2B & Commercial / Enterprise, developing a strategic approach for account management within our growing B2B portfolio. As a valued subject matter expert, I have an integral role in helping evolve our B2B products, solutions & capabilities. Liaising with a range of internal stakeholders to help continually shape our products.
Mar 2022 - Jun 2023
Senior Relationship Manager
Sep 2020 - Mar 2022
Senior Relationship Manager
2019 - Sep 2020
Relationship Manager
Delivered year-on-year growth to an $8.5 million portfolio, exceeding Professional Service target of $1M+ annuallySuccessfully re-signed at-risk clients for an additional termImplemented new strategies to drive continuous improvement in client servicesIdentified and nurtured new business opportunities Positioned company as trusted business partner by.
May 2013 - Nov 2017
Service Delivery Manager
Designed client engagement model Identified and closed service gapsManaged client engagement and communication for Severity 1 and 2 incidents end-to-endDrove improvements to monthly engagement and content meetingsLed critical negotiations with service providers and suppliersHeld full accountability for client relationship management operationsCoordinated.
Feb 2012 - May 2013
Manager, Contact Centre Services
Played key role in large scale migration of new clients (Finance/Retail) into our organisationLed large team of personnel across Call Centre, Help Desk and business units Grew capabilities of team to become strategic partner to both clients and internal business units Managed learning and development, including nurturing talent and succession.
2007 - 2012
~5 yrs
Team Leader, Help Desk
Oversaw Technical Customer Support team to manage client experiences across ATMs, EFtpos and Switching servicesReduced resolution time by integrating new knowledge base, driving customer satisfaction ratesFacilitated service delivery process improvementsReceived Company awards from Executive Team
2003 - 2006
~3 yrs
Project Coordinator
2001 - 2002
~1 yr
Manager
Crj Administrations
2000 - 2001
~1 yr
Investigator - Public Access
Credit Advantage
1996 - 2000
~4 yrs
Customer Relations
Ge Capital Consumer Finance
1994 - 1996
~2 yrs
FAQ
Frequently asked questions about Jo Ryan
Quick answers generated from the profile data available on this page.
What company does Jo Ryan work for?
Jo Ryan works for Australian Retirement Trust.
What is Jo Ryan's role at Australian Retirement Trust?
Jo Ryan is listed as Relationship Manager at Australian Retirement Trust.
What is Jo Ryan's email address?
AeroLeads has found 1 work email signal at @firstdata.com.au for Jo Ryan at Australian Retirement Trust.
Where is Jo Ryan based?
Jo Ryan is based in Greater Melbourne Area, Australia, Australia while working with Australian Retirement Trust.
What companies has Jo Ryan worked for?
Jo Ryan has worked for Australian Retirement Trust, Till Payments, Wirecard, First Data Corporation, and Chubb.
How can I contact Jo Ryan?
You can use AeroLeads to view verified contact signals for Jo Ryan at Australian Retirement Trust, including work email, phone, and LinkedIn data when available.
What skills is Jo Ryan known for?
Jo Ryan is listed with skills including Customer Engagement, Staff Retention, Windows, Credit Cards, Leadership, Payments, Business Analysis, and Vendor Management.
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