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Jo Upton Email & Phone Number
Chief Patient Officer
at
Lloyds Clinical
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✓ Verified May 2026
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Profile completeness 86%
Current company
Role
Chief Patient Officer
Location
Wirral, England, United Kingdom
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Jo Upton is listed as Chief Patient Officer at Lloyds Clinical, a company with 591 employees, based in Wirral, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jo Upton.
Jo Upton previously worked as Chair of Nursing and Clinical Services Group at National Clinical Homecare Association - (Ncha) and Director of Nursing and Clinical Services at Lloydspharmacy Clinical Homecare. Jo Upton holds Masters Degree, Advanced Clinical Practice from University Of Chester.
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Lloyds Clinical
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Profile bio
About Jo Upton
โ Visionary healthcare management leader with success in nursing and clinical services. I bring a wealth of experience managing large-scale healthcare operations with a multi-million-pound budgetary responsibility and overseeing a national team of registered nurses. My career is marked by a commitment to delivering impactful results through strategic planning, digital transformation, problem-solving, and meticulous execution.๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐โค Over the past 2 decades, I have been instrumental in driving growth and development for various organisations. I'm about making things run smoothly while ensuring top-notch patient care across England, Wales, Scotland, and Northern Ireland. I lead impactful initiatives that save costs, boost patient outcomes, and elevate staff performance. I'm also passionate about driving innovative digital and information strategies that align with the vision of senior leadership, enhancing service delivery every step of the way.๐๐๐๐๐๐ ๐๐๐๐๐-๐๐๐๐๐๐โค I'm a passionate advocate for clinical homecare, actively engaging with government policymakers to shape NHS strategy and policy. I lead and inspire multidisciplinary teams to reach organisational goals, navigating through regulatory challenges and driving significant improvements in governance and operational metrics. I focus on reducing nurse attrition rates, boosting KPI compliance, and enhancing clinical contact centre performance. By leveraging technology and data-driven strategies, I aim to elevate clinical outcomes and advance the field of nursing through strategic partnerships, policy advocacy, and ongoing professional development.๐๐๐๐๐๐๐๐๐๐๐โค Nursing Operations Managementโค Regulatory Complianceโค Multi-Regional Staff Managementโค Workforce Developmentโค Policy & Strategy Buildingโค Digital Solution Integrationโค Diversity & Inclusionโค Cross-Functional Leadershipโค Clinical Process Optimisationโค Throughout my career, I have consistently delivered results that exceed expectations. My strategic vision and hands-on experience in executing large-scale projects make me a leader who drives meaningful change and ensures long-term success. Whether leading teams through critical transformations or managing multiple projects, I am committed to excellence and achieving the highest performance standards.
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Lloyds Clinical
19 roles
Jo Upton work experience
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Chair Of Nursing And Clinical Services Group
CurrentThe Chair of the Nursing and Clinical Services Group plays a pivotal role within the national clinical home care association, overseeing and guiding the group's activities. This position involves leadership in shaping policies related to nursing and clinical services in the context of home care. As the chair I collaborate with healthcare professionals.
Aug 2023 - Present
Director Of Nursing And Clinical Services
Currentโ ๐๐ง๐๐ฅ๐ฎ๐๐ง๐๐ข๐ง๐ ๐ ๐จ๐ฏ๐๐ซ๐ง๐ฆ๐๐ง๐ญ ๐ฉ๐จ๐ฅ๐ข๐๐ฒ๐ฆ๐๐ค๐๐ซ๐ฌ, ๐ฉ๐ซ๐ข๐จ๐ซ๐ข๐ญ๐ข๐ฌ๐ข๐ง๐ ๐๐ง๐ ๐๐๐ฏ๐๐ง๐๐ข๐ง๐ ๐ญ๐ก๐ ๐๐ฅ๐ข๐ง๐ข๐๐๐ฅ ๐ก๐จ๐ฆ๐๐๐๐ซ๐ ๐๐ ๐๐ง๐๐, ๐๐ง๐ ๐๐ง๐ฌ๐ฎ๐ซ๐ข๐ง๐ ๐ฌ๐ฎ๐ฌ๐ญ๐๐ข๐ง๐๐ ๐ ๐ซ๐จ๐ฐ๐ญ๐ก ๐๐จ๐๐ฎ๐ฌ๐๐ ๐จ๐ง ๐จ๐ฎ๐ญ-๐จ๐-๐ก๐จ๐ฌ๐ฉ๐ข๐ญ๐๐ฅ ๐ฌ๐๐ซ๐ฏ๐ข๐๐๐ฌ.โค Implementing digitalised nursing records, transitioning from paper-based systems, and achieving cost benefits.โค Managed a significant budget while leading direct reports and a large.
Jan 2023 - Present
Head Of Nursing
โ ๐๐๐ฏ๐จ๐๐๐ญ๐๐ ๐๐จ๐ซ ๐๐ฅ๐ข๐ง๐ข๐๐๐ฅ ๐ก๐จ๐ฆ๐๐๐๐ซ๐, ๐ข๐ง๐๐ฅ๐ฎ๐๐ง๐๐๐ ๐๐๐ ๐ฌ๐ญ๐ซ๐๐ญ๐๐ ๐ฒ ๐๐ง๐ ๐ฉ๐จ๐ฅ๐ข๐๐ฒ, ๐๐ง๐ ๐ซ๐๐ฉ๐ซ๐๐ฌ๐๐ง๐ญ๐๐ ๐ญ๐ก๐ ๐จ๐ซ๐ ๐๐ง๐ข๐ฌ๐๐ญ๐ข๐จ๐ง ๐ข๐ง ๐ก๐ข๐ ๐ก-๐ฅ๐๐ฏ๐๐ฅ ๐๐ข๐ฌ๐๐ฎ๐ฌ๐ฌ๐ข๐จ๐ง๐ฌ.โค Reduced nurse attrition based on strategic enhancements to nurses' terms and conditions.โค Managed a significant budget and led a large team across multiple regions, focusing on seamless service delivery.โค Improved employee.
Dec 2021 - Dec 2022
Deputy Head Of Nursing
โ ๐๐๐ฅ๐ ๐๐๐ ๐ข๐ฌ๐ญ๐๐ซ๐๐ ๐๐๐ง๐๐ ๐๐ซ ๐ฌ๐ญ๐๐ญ๐ฎ๐ฌ ๐ฐ๐ข๐ญ๐ก ๐๐๐๐ ๐ข๐ง ๐๐จ๐ซ๐ญ๐ก๐๐ซ๐ง ๐๐ซ๐๐ฅ๐๐ง๐ ๐๐ง๐ ๐๐ ๐๐๐จ๐ญ๐ฅ๐๐ง๐.โค Ensured regulatory compliance and maintained high-quality care across multiple regions.โค Managed national operations with significant budgetary responsibility.โค Oversaw a large team of registered nurses and staff across England, Wales, Scotland, and Northern Ireland.โค.
May 2019 - Dec 2021
Lead Cancer Nurse
โ ๐๐๐ฏ๐๐ฅ๐จ๐ฉ๐๐ ๐ ๐๐จ๐ฆ๐ฉ๐ซ๐๐ก๐๐ง๐ฌ๐ข๐ฏ๐ ๐๐๐ง๐๐๐ซ ๐ง๐ฎ๐ซ๐ฌ๐ ๐ญ๐ซ๐๐ข๐ง๐ข๐ง๐ ๐ฉ๐๐ญ๐ก๐ฐ๐๐ฒ ๐ข๐ง๐ญ๐๐ ๐ซ๐๐ญ๐ข๐ง๐ ๐ฌ๐ฉ๐๐๐ข๐๐ฅ๐ข๐ฌ๐๐ ๐๐จ๐ฎ๐ซ๐ฌ๐๐ฌ ๐๐ง๐ ๐ฉ๐ซ๐๐๐ญ๐ข๐๐๐ฅ ๐ฉ๐ฅ๐๐๐๐ฆ๐๐ง๐ญ๐ฌ.โค Transitioned IV Therapy nurses to Novice Oncology nurses within a few months with a focused training pilot.โค Managed an annual budget and led regional managers and registered nurses across England and Wales.
Oct 2018 - Apr 2019
Healthcare Development Manager - Speciality
โ ๐๐๐ฏ๐๐ฅ๐จ๐ฉ๐๐ ๐๐ง๐ ๐ข๐ฆ๐ฉ๐ฅ๐๐ฆ๐๐ง๐ญ๐๐ ๐๐ฅ๐๐ฑ๐ข๐๐ฅ๐ ๐ฌ๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง๐ฌ ๐๐จ๐ซ ๐๐๐ ๐๐ซ๐ฎ๐ฌ๐ญ ๐๐๐๐จ๐ฎ๐ง๐ญ๐ฌ.โค Enhanced the adoption of out-of-hospital infusion and injection clinics and boosted operational efficiency and patient care.โค Achieved a significant increase in oncology referrals based on strategic clinical engagement events and partnerships with NHS Trust oncology teams.โค Introduced.
Apr 2018 - Sep 2024
Nurse Helpline Responder
Jan 2017 - Feb 2019
Nurse Helpline Responder
This is a new service developed by Melanoma Focus. On the helpline I provided information, support and guidance to patients and carers about melanoma using my knowledge and expertise, during what can be the most difficult times in their lives.
Jan 2017 - Jan 2019
Lead Chemotherapy Nurse
โ ๐๐ง๐๐๐ฅ๐๐ ๐ซ๐๐ฉ๐ข๐ ๐ ๐ฅ๐จ๐๐๐ฅ ๐๐๐๐๐ฌ๐ฌ ๐ญ๐จ ๐ฅ๐จ๐๐๐ฅ ๐๐ฆ๐ฆ๐ฎ๐ง๐จ-๐๐ง๐๐จ๐ฅ๐จ๐ ๐ฒ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ ๐๐ฎ๐ข๐๐๐ฅ๐ข๐ง๐๐ฌ.โค Integrated a QR code on patient alert cards and reduced wait times to a few seconds.โค Led the national adoption of Immuno-Oncology Management Guidelines by Acute Oncology Services (UKONS).โค Ensured standardised and prompt management of immuno-oncology cases.โค Improved waiting.
May 2017 - Apr 2018
Chair Of Skin Cancer Site Reference Group
Nov 2016 - Apr 2018
Skin Cancer Advanced Nurse Practitioner
Apr 2013 - Apr 2018
Deputy Chair Of The Immuno-Oncology Committee
Chair meetings, develop pathways, protocols, education programme and policies for the management of immunotherapy agents with the clinical network.
Feb 2016 - Mar 2018
Project Manager
May 2012 - Apr 2013
Senior Chemotherapy Nurse Practitioner
Jan 2010 - May 2012
Research Practitioner
Mar 2007 - Jan 2011
Chemotherapy Nurse Practitioner
Jan 2006 - Mar 2008
Inpatient Cancer Nurse
Jan 2004 - Jan 2006
Haematology Staff Nurse
Mar 2002 - Jan 2004
3 education records
Jo Upton education
Masters Degree, Advanced Clinical Practice
University Of Chester
BachelorโS Of Science Degree, Specialist Practitioner In Oncology, First Class
University Of Chester
Diploma Of Higher Education, Nursing
University Of Chester
FAQ
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What company does Jo Upton work for?
Jo Upton works for Lloyds Clinical.
What is Jo Upton's role at Lloyds Clinical?
Jo Upton is listed as Chief Patient Officer at Lloyds Clinical.
Where is Jo Upton based?
Jo Upton is based in Wirral, England, United Kingdom while working with Lloyds Clinical.
What companies has Jo Upton worked for?
Jo Upton has worked for Lloyds Clinical, National Clinical Homecare Association - (Ncha), Lloydspharmacy Clinical Homecare, Mckesson, and Melanoma Focus.
How can I contact Jo Upton?
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What schools did Jo Upton attend?
Jo Upton holds Masters Degree, Advanced Clinical Practice from University Of Chester.
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