Joab Torres Email & Phone Number

Florida, United States

As a Pricing Analyst in the freight and shipping industry, I play a vital role in boosting profits and maintaining competitiveness. I dive deep into market analysis, keeping a keen eye on industry trends and competitor activities. Utilizing my financial expertise and analytical skills, I determine optimal pricing strategies for our shipping services, considering factors such as freight rates and customer preferences. Collaborating closely with sales, operations, and finance teams, I ensure our pricing strategies align with company objectives. Additionally, I continuously monitor pricing performance and identify opportunities for revenue optimization. With my data-driven approach, I act as a strategic leader, guiding the company towards success in the dynamic world of freight and shipping.

As a Virtual Assistant specializing in property management, I provide remote administrative support and operational assistance to property managers. My responsibilities include making and accepting calls to and from members, responding to inquiries and maintenance requests, managing rental listings, assisting with financial tasks such as billing and collections, and maintaining accurate records and databases. Additionally, I manage communication channels such as emails, phone calls, and online inquiries, ensuring timely and professional responses to all tenants and managers. My role contributes to the smooth functioning of property management processes and helps enhance overall productivity and efficiency in the management of real estate assets.

Under The Wright Agency, I process customer payments while I am on the line with the policy holder, assist clients with their billing inquiries accurately, walk-through clients with their insurance applications, building rapport with clients making sure that their customer service experience would be a smooth and delightful one, help clients connect to their respective insurance agent for their insurance claims, and deescalate customer complaints that are related to the products making sure that their issue is resolved accordingly and in a timely manner.

Malabon, National Capital Region, Philippines

• Collaborated with the CEO, company outlet supervisors, and engineering staffs to design, create, and modify 2D/3D drawings as a fulfillment for the leasing requirements.• Created, and design 2D and 3D drawings from the measurements provided by draftsmen and the leasing department in Autodesk AutoCAD.

Malabon, National Capital Region, Philippines

• Presented audit findings to COO and Accounting Head after reviewing results and paperwork.• Tracked team work hours and submitted documentation.• Monitored status of accounts receivable and payable to facilitate efficient processing.• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.• Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.• Reconciled all company accounts, including employee petty cash expenses.• Investigated and resolved internal accounting variances to keep records current.• Accurately and quickly prepared and delivered bank statements.Liaised customers to resolve discrepancies.

Navotas, National Capital Region, Philippines

• Taught ESL curriculum to improve students' conversational abilities.• Educated a number of students in basics of English grammar and conversational speaking.

Malabon, National Capital Region, Philippines

• Interacted with telephone and internet subscribers professionally by phone, or electronic mail to provide information and directed to desired staff members.• Worked closely with Malabon CSOZ (Customer Service Operation Zone) Supervisor to repair and maintain telephone and internet wiring and fuses.• Answered incoming telephone calls, took down messages and provided information.