Data Entry Analyst
Temporary 2006-2015 Account Coordinator Privacy Service Unit Privacy/Compliance Open, sort and distribute incoming correspondence. Capture member data from correspondence and data enter information onto ESD. Provided back-up on Custodian of records requests by logging, researching and responding to inquires to maximize requesters satisfaction. Also, assist in gathering custodian record data for reporting obligations Customer Service… Show more Temporary 2006-2015 Account Coordinator Privacy Service Unit Privacy/Compliance Open, sort and distribute incoming correspondence. Capture member data from correspondence and data enter information onto ESD. Provided back-up on Custodian of records requests by logging, researching and responding to inquires to maximize requesters satisfaction. Also, assist in gathering custodian record data for reporting obligations Customer Service Applications, to enable individual rights to become a caregiver/personal representative. Research of Subpoena Patient Authorization and Third Party Request. Scanning documents to lower cost for the company. Numerically track daily workflow by issue/categories and generate reports in excel and access. Assist in the researching and locating of member information in eSD. Maintained a 4 Day turnaround time for a high volume of personal representative for the year. Managed and maintain 2 separate mailboxes Show less