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Results oriented executive with a passion for driving organizational excellence. Demonstrated success using collaborative style to execute large-scale initiatives in a highly matrixed environment. Extensive experience in establishing world class processes in US, Europe, Latin America and Australia. Broad based business perspective with experience in operations, service, technical support and finance.Specialties: • Strategic Planning, •
Kj Greer Management Consulting
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Principal ConsultantKj Greer Management Consulting Jan 2019 - PresentUnited States
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CooQuadel Sep 2015 - Nov 2018Washington D.C. Metro Area -
Vice President Housing Recovery ServicesQuadel Consulting Corporation Jun 2013 - Sep 2015Washington D.C. Metro Area- New business development, establishing new partnerships and proposal development.- Directed start-up operations for Superstorm Sandy housing recovery programs in New Jersey, providing awards for homeowners to remain and rebuild in the damaged counties.
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Director Quadel Processing ServicesQuadel Apr 2012 - May 2013Miami/Fort Lauderdale AreaEstablished operations to transform Housing Choice Voucher Program to self-service business model, including kiosk, call center and processing center services.- Directed start-up of centralized processing center for 60 analysts serving Newark and Miami Dade county.- Directed all change management activities for consolidation of multiple business units
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Director Disaster Recovery ProgramsQuadel May 2007 - Apr 2012Baton Rouge, Louisiana AreaDirected Operations on the $13B housing recovery program, funded by HUD through Community Development Block Grant (CDBG) to provide assistance to over 130 thousand homeowners and small rental property owners in rebuilding after Hurricanes Katrina and Rita.- Managed 12 Homeowner Assistance Centers in southern Louisiana with over 700 advisors to provide services to determine eligibility and process applications.- Developed and administered policies and Standard Operationg Procedures.
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Director Service DeliveryDell Apr 2006 - May 2007Round Rock, TxDirected premium technical support contact centers for Home, Small Business and Consumer products. Directed 1300 agents in Nashville and Oklahoma City contact centers and 300 technicians in Round Rock escalation teams. -
Vice President Qualex, Kodak Service And Support,Eastman Kodak Jan 2003 - Jan 2005Durham, NcP&L Responsibility for $350 M business unity with 1,200 employees providing equipment sales/lease and technical service fro 35,000 storefronts. -
Vice President Qualex, Engineering And TechnologyEastman Kodak Jan 2002 - Jan 2003Durham, NcDirected technology advacements to support new product innovation. Led staff of 75 providing centralized engineering, systems, quality and facility support for 35 facilities.
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Sr Director/ Director Process EngineeringEastman Kodak Jan 1996 - Jan 2002Durham, NcDirected cross-functional team to re-engineer the end-to-end manufacturing process and champion change management. Provided concepts for new processes to support product innovation and significantly reduce costs. Developed portfolio of process improvements and automation projects providing 50% reduction in costs.
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Operations Consultant World Wide Consumer Imaging & EamerEastman Kodak Jan 1991 - Jul 1996VariousConsulted across all levels of tthe decentralized organization of newly acquired subsidiaries (27 facilities in 13 countries) to identify and implement best practices. Established world-class processes and benchmarking in Europe, South American and Australia.
Joan Greer Skills
Joan Greer Education Details
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Operations Management -
Psychology
Frequently Asked Questions about Joan Greer
What company does Joan Greer work for?
Joan Greer works for Kj Greer Management Consulting
What is Joan Greer's role at the current company?
Joan Greer's current role is Principal Consultant at KJ Greer Management Consulting.
What is Joan Greer's email address?
Joan Greer's email address is jo****@****cox.net
What is Joan Greer's direct phone number?
Joan Greer's direct phone number is +120278*****
What schools did Joan Greer attend?
Joan Greer attended Louisiana State University, Louisiana State University.
What skills is Joan Greer known for?
Joan Greer has skills like Change Management, Strategic Planning, Project Management, Integration, Operations Management, Process Improvement, Program Management, Business Process Improvement, Cross Functional Team Leadership, Management, Continuous Improvement, Team Building.
Not the Joan Greer you were looking for?
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Joan Greer
Principal Owner At Management Solutions Associates/ Management Solutions Real Estate ServicesAtlanta, Ga4jacobydevelopment.com, jacobydevelopment.com, thejacobygroup.com, mindspring.com2 +167892XXXXX
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Joan Greer
Sellersville, Pa -
1siu.edu -
1gmail.com2 +162669XXXXX
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