Joan Harrison, Phr Email & Phone Number

New Orleans, La, Us

United States

Homeshored

I serve as a trusted partner to organizations that want to maximize their human capital management strategies. I provide hands-on, cost effective service solutions that tie in processes and technology to help better manage all areas of workforce management; including payroll administration, employee training and development, time and labor tracking, benefits administration and other HCM functions as an in-depth needs analysis might suggest. I'm there to assist my clients from implementation, to roll-out, and beyond.

New Orleans Metro And Gulf Coast

AUTOMATIC DATA PROCESSING (ADP), Metairie, LAHCM Business Consultant II 2005 to PresentServed as trusted adviser to C-Level prospects and clients in all industries, solving most critical business challenges through process and technology improvements. Conduct needs analysis related to all areas of workforce management with emphasis on employee retention- employee development and training, time and labor tracking, benefits administration, payroll, and other areas of human resources to identify best process and technology recommendation to align with efficient roll-out of cost-effective solutions.• Conducted effective product demonstrations, communicating value-add of investment and positive bottom-line cost effectiveness. • Communicated project goals, respective roles, and time commitment to all stakeholders, obtaining buy-in for success of project implementation.• Worked with implementation team, ensuring client objectives were met and goals that were set during discovery phase of project were carried through scope.• Consulted clients and prospects on change management that aligned with company vision and culture.• Presented with numerous awards including 5 ADP President’s Club awards, 2009 Business Consultant of the Year, 9 Business Consultant of the Month awards, and annual stock option grants for exceeding assigned sales dollar targets.

New Orleans Metro, Mobile, Alabama And Jackson, Ms

Senior Client TrainerCoordinated and administered ADP technology classroom training to clients and associates, virtually and in person. Areas of training included payroll, tax, report writing, Kronos-based time and attendance, employee benefits and other human resource-related topics.• Evaluated results of training classes to client needs, consistently exceeding company standards in participant evaluations.• Selected Trainer of the Quarter 2 times in 1 year for superior client survey scores.