Joan N

Joan N Email and Phone Number

Patient Resolution Specialist @ Medmetrix
United States
Joan N's Location
United States, United States
About Joan N

IT support professional with over 10 years of experience in customer service and change management roles. Just completed CompTIA A+ training at Per Scholas and am certified, I gained the following expertise at Perscholas:Installing, configuring and troubleshooting devices including desktops, laptops, mobile devices, printers and peripheralsNetwork protocols like TCP/IP as well as implementing SOHO wired/wireless networksOperating systems including Windows, Linux and mobile OS security, installation and administrationIdentifying security risks, implementing best practices for data protectionLeveraging system tools and methodologies to diagnose issues both on-site and remotelyPreviously worked for 7 years as a Call Center Assistant before earning a promotion to Customer Service Officer overseeing a region with 4 offices. Since relocating to the USA in March 2022, have worked as a Quality Assurance Specialist and Customer Service Representative. Known for adaptability in fast-paced roles, attention to detail and process improvement.

Joan N's Current Company Details
Medmetrix

Medmetrix

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Patient Resolution Specialist
United States
Employees:
120
Joan N Work Experience Details
  • Medmetrix
    Patient Resolution Specialist
    Medmetrix
    United States
    View
  • Tsi - Transworld Systems Inc.
    Customer Service Representative
    Tsi - Transworld Systems Inc. Mar 2023 - Jun 2023
    Cleveland, Ohio, United States
    View
  • Chn Housing Partners
    Quality Assurance Specialist
    Chn Housing Partners Jun 2022 - Dec 2022
    Cleveland, Ohio, United States
    View
  • Kenya Trade Network Agency
    Customer Service Officer
    Kenya Trade Network Agency Oct 2013 - Jan 2022
    View

Joan N Education Details

Frequently Asked Questions about Joan N

What company does Joan N work for?

Joan N works for Medmetrix

What is Joan N's role at the current company?

Joan N's current role is Patient Resolution Specialist.

What schools did Joan N attend?

Joan N attended Per Scholas, Moi University.

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