Joan Sullivan Email and Phone Number

Retired

Provide analysis and program direction to the Veterans Home of California in all areas associated with State Civil Service and the State's Personnel Management Program. Counsel employees and management on personnel issues such as: progressive discipline, upward mobility, exams and also acts as Equal Employment Opportunity counselor.

Conducted routine internal discrimination complaint analyses, and tracked all complaints received from filing through closure. Conducted analyses of each complaint to determine jurisdiction, bases, harms, relevant facts, and if investigation was warranted, applying civil rights laws, rules, regulations, policies and civil rights directives. Conducted intake interviews, wrote brief reports that identify allegations in a complaint, including extrapolating out the bases and harms. Presented analysis to a multi-disciplinary panel and made a recommendation to accept or reject a case for investigation. Performed Officer of the Day duties, which included answering telephone calls from employees, the public, other state and federal agencies and handling walk-ins. Prepared Department of Corrections Workforce Analysis Report for the State Personnel Board.

Prepared and edited legal pleadings and correspondence for the Labor and Human Resources Legal Team in which the attorneys were responsible for reviewing and managing Civil Rights investigative reports and managing employment litigation.

Worked with attorneys in the Employment Law Unit to create a manual and training for Employee Relations Officers. Assisted in the organization and training of Employee Relations Officers. Scheduled training for all Officers. Tracked the training sessions to ensure that every Officer attended training. Assessed and developed resources for training and the needs of the unit.Staff Services Analyst (Range C), Education and Inmate Programs

Answered phones, set up dressing rooms, delivered backstage passes/tickets, and transported performers to and from airport, concert venue, and radio interviews. Maintained professional effective relationships with production crew and performers under the direction of the concert Promoter and Tour Manager. Acquired vital production details essential to the success of the show. Conducted successful searches for hard to find items requested by performers for the show, in a timely manner. Managed Runners during large-scale events. Responsible to Promoter and Tour Management for financial accountability and end of day receipts as the result of event spending. Coordinated with local police in order to arrange an escort for performers to get to and from venues.

Set up hospitality room(s) and artist dressing room(s) with food, drinks, table cloths, signs, etc. Provided drinks on stage to the artists. Greeted guests in hospitality, collected meal tickets from crew. Assisted artists and guests with special requests for food and/or drinks.