Business Management:- Managed business operations by updating documentation and ensuring BAU, namely projects such as a political overview, governance policies, etc, enhancing compliance, strategic insights and critical thinking within the projects. - Created and coordinated the department’s newsletter.- Helped organise and plan internal events for the department by benchmarking, contacting suppliers, analysing, and ensuring efficient decision-making. Project Office: - Was involved in an IT project. Conducted and coordinated the UATs, organised and compiled information from different stakeholders, approached the different teams involved, and led meetings, ensuring the information for the project was streamlined and up-to-date.- Helped develop the flowchart of the department’s catalogue, assuring the process efficiency and flow.

- Organised and conducted interviews, namely performed tasks such as: reaching out to interviewers, plan & execute the interview, check and review content and publish- Participated in structuring, planning interviews and give future recommendations on potential candidates to interview