Joana Canto E Castro Email & Phone Number

Lisbon, Portugal

Lisboa, Portugal

Lisboa, Portugal

Work directly with stakeholder to define system requirements and customize the platform collaborating with other departments across the business.Anticipate business needs, proposing innovative solutions to optimize workflows and enhance efficiencyGather requirements, ensuring user stories align with stakeholder needsResponsible for managing and optimizing the softwareUsing scrum and Agile to facilitate communication and self-organizationCreate, manage, and optimize reports… Show more Work directly with stakeholder to define system requirements and customize the platform collaborating with other departments across the business.Anticipate business needs, proposing innovative solutions to optimize workflows and enhance efficiencyGather requirements, ensuring user stories align with stakeholder needsResponsible for managing and optimizing the softwareUsing scrum and Agile to facilitate communication and self-organizationCreate, manage, and optimize reports and dashboardsAdminister user accounts including roles, profiles, permissions, and licensesParticipate in project planning sessions to analyze business and technology requirements and outline the proposed technology solutionResponsible for managing the work’s backlogTeam training Show less

Lisboa, Portugal

General Manager: Responsible for a community of 800 peopleResponsible for presenting LACS products, conditions and workspace to C-level executivesSales: Inbound and Outbound SalesResponsible for setting, communicating and implementing sales objectives to the teamNegotiation: Contract conditions and contract renewalsBudgets: Planning and strategy for accounts and new businessPipeline: Defining and managing the sales pipeline processCrisis management: strategies to… Show more General Manager: Responsible for a community of 800 peopleResponsible for presenting LACS products, conditions and workspace to C-level executivesSales: Inbound and Outbound SalesResponsible for setting, communicating and implementing sales objectives to the teamNegotiation: Contract conditions and contract renewalsBudgets: Planning and strategy for accounts and new businessPipeline: Defining and managing the sales pipeline processCrisis management: strategies to minimise the risk of unfulfilled contracts - finding replacements for lost revenueTarget-orientated: Having achieved all quarterly sales targets since joining the companyHigh levels of customer success evaluations - Customer retention between 85% and 90%Commercial and marketing data analysis - Work data-driven, collecting information and systematically analyzing user feedbackP&L financial analysis - Management of annual turnover 2.4 million in salesFinancial and accounting support - Contract management, invoicing, debt collectionSharing brand awareness and creating the LACS CommunityLACS ambassador at events with the LACS community and external organisationsCommercial and marketing data analysisAlignment of public relations and partnerships with the marketing departmentCustomer service and supportOperations management support and HouseKeeping managementHR tasks - Recruitment, integration and evaluations Show less

Cascais, Lisboa, Portugal

Lisboa, Portugal

Lisboa, Lisboa, Portugal

Lisboa

Lisboa E Região, Portugal

Outsystems Web Developer Training

Licenciatura, Law

Activities and Societies: Chefe de Departamento de Acção Social da AEFD e Co-Fundadora do programa "Voluntariado na Católica"

Education record