Joan Ferraro Email & Phone Number

Yonkers, New York, United States

On-going training in the museum's volunteer docent program, with an eventual goal of leading group tours within the historic home of John Bond Trevor, as well the art galleries at the Hudson River Museum. Group tours to include: adults, children, special needs, and seniors.

Tarrytown, New York, United States

Assisted residents with whatever need had arisen at the observable moment (a nursing home makes one acutely aware of moments and needs), - sat with the dying, (when family and friends were not to be found), pushed fluids, especially maintaining full water pitchers, called bingo on Sundays, (not to be missed - fully exercising my lungs for the hearing impaired), answered unheard ringing phones, fed residents, as if they were tiny birds, (as well as the "real birds" on the terrace, (Mom and I had quite a following), wheeled residents about, checked levels on oxygen tanks, (I could decipher a subsequent "piqued look" if levels were low), and experienced one of the greatest honors of my life, (along with caring for mom) with folks who, through their near-end journey, had highlighted to me the best quintessential gifts and qualities of humans, so often overlooked and dismissed by physical/ cognitive infirmities, at this stage of life. Yet the essence of the resident/ human shines even brighter - one only needs the patience and receptiveness to see it.

Tarrytown Ny

Assisted with instruction for children's Tae Kwon Do classes.Front desk duties, as needed.

Nyc, Ny

Respond to patron inquiries pertaining to one of the world's foremost dance companies.Sell membership subscriptions.

White Plains, Ny

Temporary office administration position for law firm, which included clerical and reception roles. Ensured that clients were greeted, received correct information, and messages were delivered to attorneys. Handled shipping of documents, mailing, filed and provided legal proofreading.

Scarsdale, Ny

Ensured accuracy of insurance policies, verifying coverage amounts, effective dates, and policy terms. Coordinated and verified license activations/renewals for all agency employees. Responded to customer inquiries regarding policy billing and reinstatements. Ad hoc administrative duties as assigned.

White Plains, Ny

• Underwriter - Underwrote minimum ten files per day within specified limits, and declined excessive risks, according to company and government guidelines. Ensured loan commitments accurate and in accordance with company policy, federal, and state guidelines. Maintained comprehensive knowledge of loan programs, pricing, procedures, and lending guidelines.• Funder II - Maintained daily funding volume exceeding $1M. Scheduled loan closings across 48 states, preparing settlement statements and closing packages. Performed post-closing functions in accordance with secondary market investor guidelines. Ascertained all legal documentation was in compliance for shipping department.• Customer Service Representative - Acted as liaison between mortgage brokers, account managers, and account executives.

White Plains Ny

Performed payroll, bookkeeping, and administrative duties across all office functions. Co-ordinated scheduling of mortgage closings.

Microsoft Office Skills:, Word, Excel, And Powerpoint

1 Year Completion Of Msw, Social Work

Bachelor'S Degree, Behavioral Sciences