Manager Ii Contact Center
CurrentProvide organizational leadership for retail banking contact center, including performance management and policy development. Oversight of two managers and 30+ frontline employees.
Dec 2018 - Present
AeroLeads people directory · profile
Joan Fleming Email & Phone Number
Manager II Contact Center at TCF Bank
at
TCF Bank
1 work email found
@tcfbank.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Current company
Role
Manager II Contact Center at TCF Bank
Location
Minneapolis, Minnesota, United States
Company size
Who is Joan Fleming? Overview
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Quick answer
Joan Fleming is listed as Manager II Contact Center at TCF Bank at TCF Bank, a with 7222 employees, based in Minneapolis, Minnesota, United States. AeroLeads shows a work email signal at tcfbank.com and a matched LinkedIn profile for Joan Fleming.
Joan Fleming previously worked as Manager II Contact Center at Tcf Bank and Senior Manager, Contact Cent at Express Scripts. Joan Fleming holds M.A., Organizational Leadership from Bethel University.
Company email context
Email format at TCF Bank
This section adds company-level context without repeating Joan Fleming's masked contact details.
{first_initial}{last}@tcfbank.com
89% confidence
AeroLeads found 1 current-domain work email signal for Joan Fleming. Compare company email patterns before reaching out.
Profile bio
About Joan Fleming
Results-driven leader in Contact Center Management, People and Project Management with twenty years of proven experience. Successfully delivers and oversees programs using project management and change management skills to deliver results that exceed organizational and client expectations. Consistent, proven ability in establishing long-term relationships and developing increased collaboration and productivity among staff and stakeholders. Specialties: Operations management, change management, organizational development, training and mentoring personnel.
Current workplace
Joan Fleming's current company
Company context helps verify the profile and gives searchers a useful next step.
Tcf Bank
8 roles
Joan Fleming work experience
A career timeline built from the work history available for this profile.
Senior Manager, Contact Cent
Managed 1 of 14 site locations with oversite of 200 customer service agents and leadership team of 12 exempt employees.
Nov 2016 - Sep 2018
Contact Center Manager
Oversaw 100 inbound agents and 8 supervisors. Collaborated with talent acquisition and training departments to create performance improvement initiatives. Problem-solved client and personnel issues at site level.
Sep 2013 - Nov 2016
Contact Center Supervisor
Coordinated daily operations of patient care advocates (PCA) team, including daily coaching, productivity assessment, metric reporting, and adherence to policies.
Nov 2011 - Sep 2013
Contact Center Manager
Manage Contact Center of 70 Direct Marketing personnel and 20 support staff. Instituted planning and operational procedures targeted to increase efficiency, profitability, and customer retention.
Dec 2007 - Jan 2010
Account Manager
Created, implemented, and managed high-value campaigns focused on promoting brand of clients and developing leads and sales channels.
Mar 2006 - Dec 2007
Travel Consultant
Jf Consulting Services
Planned highly customized travel itineraries in Great Britain and Ireland. Organized details of clients' trips including airline travel, car rental, hotel and restaurant reservations.
Jan 2000 - Dec 2005
Director Of Children'S Ministries
New Hope Church
Developed, implemented, and led multiple programs for 1,400 students and their families at a Twin Cities "mega-church". Managed recruitment, training, and movtivation of 1,200 volunteers annually.
Aug 1988 - Feb 2001
Team & coworkers
Colleagues at TCF Bank
Other employees you can reach at tcfbank.com. View company contacts for 7222 employees →
CS
Chris Samborski
Colleague at Tcf BankHoffman Estates, Illinois, United States
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NB
Nick Byzewski
Colleague at Tcf BankMinneapolis, Minnesota, United States
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MK
Mike Krmpotich
Colleague at Tcf BankMinneapolis, Minnesota, United States
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SO
Sherry Oudman
Colleague at Tcf BankCadillac, Michigan, United States
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DA
David Anthony Jones
Colleague at Tcf BankMinneapolis, Minnesota, United States
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LS
Lawanna Smith
Colleague at Tcf BankFairfield, California, United States
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RC
Ryen Curry
Colleague at Tcf BankRedford, Michigan, United States
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SS
Sheena Sharma
Colleague at Tcf BankLucknow, Uttar Pradesh, India
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AP
Antonio Perez
Colleague at Tcf BankMelrose Park, Illinois, United States
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JV
Jennifer Valentine
Colleague at Tcf BankLittleton, Colorado, United States
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Chris Samborski
Colleague at Tcf BankHoffman Estates, Illinois, United States
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NB
Nick Byzewski
Colleague at Tcf BankMinneapolis, Minnesota, United States
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MK
Mike Krmpotich
Colleague at Tcf BankMinneapolis, Minnesota, United States
View →
SO
Sherry Oudman
Colleague at Tcf BankCadillac, Michigan, United States
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DA
David Anthony Jones
Colleague at Tcf BankMinneapolis, Minnesota, United States
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LS
Lawanna Smith
Colleague at Tcf BankFairfield, California, United States
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RC
Ryen Curry
Colleague at Tcf BankRedford, Michigan, United States
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SS
Sheena Sharma
Colleague at Tcf BankLucknow, Uttar Pradesh, India
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AP
Antonio Perez
Colleague at Tcf BankMelrose Park, Illinois, United States
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JV
Jennifer Valentine
Colleague at Tcf BankLittleton, Colorado, United States
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2 education records
Joan Fleming education
M.A., Organizational Leadership
B.A., Biblical Studies
FAQ
Frequently asked questions about Joan Fleming
Quick answers generated from the profile data available on this page.
What company does Joan Fleming work for?
Joan Fleming works for TCF Bank.
What is Joan Fleming's role at TCF Bank?
Joan Fleming is listed as Manager II Contact Center at TCF Bank at TCF Bank.
What is Joan Fleming's email address?
AeroLeads has found 1 work email signal at @tcfbank.com for Joan Fleming at TCF Bank.
Where is Joan Fleming based?
Joan Fleming is based in Minneapolis, Minnesota, United States while working with TCF Bank.
What companies has Joan Fleming worked for?
Joan Fleming has worked for Tcf Bank, Express Scripts, Volkart May & Associates, Inc., Jf Consulting Services, and New Hope Church.
Who are Joan Fleming's colleagues at TCF Bank?
Joan Fleming's colleagues at TCF Bank include Chris Samborski, Nick Byzewski, Mike Krmpotich, Sherry Oudman, and David Anthony Jones.
How can I contact Joan Fleming?
You can use AeroLeads to view verified contact signals for Joan Fleming at TCF Bank, including work email, phone, and LinkedIn data when available.
What schools did Joan Fleming attend?
Joan Fleming holds M.A., Organizational Leadership from Bethel University.
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