Joan Defilippo Email & Phone Number

Greater Chicago Area

Managed, mentored, and led a 12-member team of Fundraising Coaches, each of whom was responsible for the fundraising success of their assigned market. Led weekly team meetings, assisted coaches with goal-setting, evaluated coach performance, advised internal staff on campaign strategies and consistent content messaging. Promoted from Fundraising Coach to Development Manager within two months. Exceeded metrics for four assigned markets, including Houston, Chicago, San Francisco, and… Show more Managed, mentored, and led a 12-member team of Fundraising Coaches, each of whom was responsible for the fundraising success of their assigned market. Led weekly team meetings, assisted coaches with goal-setting, evaluated coach performance, advised internal staff on campaign strategies and consistent content messaging. Promoted from Fundraising Coach to Development Manager within two months. Exceeded metrics for four assigned markets, including Houston, Chicago, San Francisco, and Santa Barbara. Raised over $12 million collectively between the four markets.Delivered exceptional customer service to top fundraisers and their efforts, including two of whom have raised over $1 million for AVON39. Orchestrated a one-day event for participants to check-in for the event, including organizing volunteers and staff, maintaining the set-up of 40 computers, and handling any challenges that arose. Coordinated all pre-event set-up details, including the layout, sponsorships, and post-event tear down. Show less

Successfully represented New Balance on every Susan G. Komen 3-Day event, traveling to multiple cities and ensuring strategic objectives were carried out and aligned with the mission. Educated participants about the New Balance partnership, responded to questions and concerns from participants, and facilitated event set-up and tear-down, as well as meeting specific metrics during the weekend activities.Maintained the #laceup365 initiative while at the event, monitoring the activation of… Show more Successfully represented New Balance on every Susan G. Komen 3-Day event, traveling to multiple cities and ensuring strategic objectives were carried out and aligned with the mission. Educated participants about the New Balance partnership, responded to questions and concerns from participants, and facilitated event set-up and tear-down, as well as meeting specific metrics during the weekend activities.Maintained the #laceup365 initiative while at the event, monitoring the activation of social media to regulate the programs as they were in-progress. Built long-term relationships with event team members, special guests, representatives of New Balance, yoga instructors, and the activation team for the #laceup365 promotion via social media outlets.Presented the top leadership award to participants in front of an audience ranging from 1,000 to 3,500 at every 3-Day event. Show less

Managed 10 separate 3-day events in multiple markets by collaborating with the event production team. Implemented strategic solutions by utilizing social media tools for fundraising and generating new business. Delivered education about corporate matching gifts and processing gifts for participants and employers.Led participant and volunteer experience in multiple cities for the Komen 3-Day. Achieved the highest sales team conversion rate during 2011 and 2012. Partnered closely… Show more Managed 10 separate 3-day events in multiple markets by collaborating with the event production team. Implemented strategic solutions by utilizing social media tools for fundraising and generating new business. Delivered education about corporate matching gifts and processing gifts for participants and employers.Led participant and volunteer experience in multiple cities for the Komen 3-Day. Achieved the highest sales team conversion rate during 2011 and 2012. Partnered closely with the marketing team and participants to respond to posts on Facebook, Twitter, and Instagram to ensure participants were well-informed and equipped with proper information. Shared knowledge of fundraising, training, and event basics with participants, sponsors, and staff. Show less

Bachelor Of Science - Bs, Human Resources Management/Personnel Administration, General

Associate Of Arts - Aa, Therapeutic Recreation/Recreational Therapy