Joan Garcia Email & Phone Number

Boston, Massachusetts, United States

- Acquia President Club 2023 (Award)- Built and nurtured robust client relationships by delivering exceptional customer service, leading to outstanding account retention rates across 136 accounts spanning Acquia and Widen- Achieved a perfect 100% renewal rate since ramping up in the role - Demonstrated proficiency in identifying and seizing new opportunities within the existing customer base, surpassing upsell targets by 180% in a single quarter.- Developed and executed a strategic territory plan, significantly bolstering customer retention and upsell potential. - Effectively collaborated with key business stakeholders and procurement teams, fostering seamless communication and coordination to ensure timely renewals of contracts and agreements.

Boston, Massachusetts, United States

- Generated $4.5M in qualified new business opportunities through strategic inbound and outbound prospecting, exceeding targets by 100% and creating 70+ high-potential leads for Acquia.- Engaged with 250+ customers daily via phone, email, and LinkedIn, ensuring exceptional service and effective management of daily tasks.- Led extensive prospecting efforts, educating clients on open-source software and digital transformation across the US, EMEA, Canada, and LATAM, achieving 122% of annual goals.- Contributed to the training and onboarding of new Business Development Representatives (BDRs), facilitating their successful integration into the team.- Partnered with the Account Management team to deepen knowledge and prepare for future career opportunities.

Boston, Massachusetts, United States

- Led collaborative efforts with the Sales and Marketing Manager and Planner to conceptualize and execute sales presentations and campaign summaries for prominent clients including Blue Cross Blue Shield, Topo Chico, and Hood Sour Cream- Initiated and spearheaded the creation of NBCU Boston market update newsletters, ensuring seamless communication of progress and accomplishments to both internal teams and clients- Drove the development of impactful sales marketing decks in conjunction with the Research, Programming, and Sports Marketing departments, effectively highlighting their positive outcomes for local and national clients

Boston, Massachusetts, United States

Work as a leader and mentor for incoming students by teaching and informing about Questrom while aiding the students get settle in a new environment and transition in their life.

Boston, Massachusetts

Charlestown, Massachusetts

Boston, Massachusetts, United States

Chair of the executive board meetings, set agendas. Acted as the spokesperson for the association. Appointed students representative onto College-wide committees. Meets with the Presidents of Bunker Hill Community College one or two times a semester.

Bachelor'S Degree, Advertising

Activities and Societies: Guerilla Marketing Society, Ascend Fellowship, Alianza Latina

Associate Of Arts - Aa, Business Administration And Management, General, 3.73

Activities and Societies: Alpha Kappa Mu, Alpha Beta Gamma, Latinos Unidos, Brazilian Club, Multicultural Club, Student Government.