Joanie Mcmahon Ms,Bsn,Rn Email & Phone Number

United States

Cedar Rapids, Iowa Area

School nursing is a specialized practice of professional nursing that advances the well being, academic success and life-long achievement of students. The school nurse’s primary role is to support student learning by acting as an advocate and liaison between home, school and the healthcare community regarding concerns that are likely to affect a student’s ability to learn.

Cedar Rapids, Iowa

Field testing and setting standards for various nursing specialties.

Cedar Rapids, Iowa

◆Supervised operations of 2 ophthalmology clinics staffed by 6 physicians and 30 staff. Scope encompassed clinical care delivery and patient satisfaction. Average daily census ~100 patients.◆Provided physicians with the required resources to meet patient needs and financial objectives for 2 clinics. ◆Hands on leader - replaced staffing needs at front-desk, technician, or nursing roles due to illness, heavy clinic schedule, weather, or vacations.◆Actively responded to complaints from… Show more ◆Supervised operations of 2 ophthalmology clinics staffed by 6 physicians and 30 staff. Scope encompassed clinical care delivery and patient satisfaction. Average daily census ~100 patients.◆Provided physicians with the required resources to meet patient needs and financial objectives for 2 clinics. ◆Hands on leader - replaced staffing needs at front-desk, technician, or nursing roles due to illness, heavy clinic schedule, weather, or vacations.◆Actively responded to complaints from patients regarding their clinic experience.Utilized excellent judgment in recognizing and implementing appropriate service recovery actions.Directed and implemented recommendations for improving the patient experience. ◆Operations Management- Provided Leadership and assistance when 6 critical incident events happened in the clinics that disrupted the patient flow and clinic schedules.Developed expert knowledge of clinic operations and procedures in order to respond to concerns and inquiries immediately. Reviewed and updated safety practices for the 2 clinics.Ensured that policy and practices were in place to prevent any patient or staff injury. Built solid partnerships with various vendors. ◆Managed and directed the orientation and training programs for new clinic staff.Developed standardized training plan for the 8 new staff.◆Consulted with clinic staff, and physicians regularly to identify strategies and tactics to improve patient satisfaction and increase customer loyalty. Initiated and modeled effective communication practices to promote a culture of servant orientated healthcare providers. ◆ Regulation & Compliance- Facilitated and led successful Clinical Laboratory Improvement Amendment ( CLIA ) survey. Commended by the surveyor for ''best practices". Show less

Cedar Rapids, Iowa

★Co-directed staff onboarding and maintenance of clinical skills & interpersonal development -customer service, physician relations, and patient advocacy ★ Served as a clinical nurse in multiple depts.as needed during crisis times.★ Provided mentoring to 6 BSN /MSN students annually by serving as a preceptor. ★Lead trainer for clinical competencies/skill sessions for clinical staff. ★ Educator for regulatory training requirements ( CMS, TJC, DIA, IBN ) and hospital initiatives.★… Show more ★Co-directed staff onboarding and maintenance of clinical skills & interpersonal development -customer service, physician relations, and patient advocacy ★ Served as a clinical nurse in multiple depts.as needed during crisis times.★ Provided mentoring to 6 BSN /MSN students annually by serving as a preceptor. ★Lead trainer for clinical competencies/skill sessions for clinical staff. ★ Educator for regulatory training requirements ( CMS, TJC, DIA, IBN ) and hospital initiatives.★ Planetree® Retreat facilitator/champion- co-directed several strategies to integrate Planetree components into our healthcare system for Patient-Centered Care.★Employee Engagement Committee- member participated in events, and services for employees.★ Actively involved in development and growth of the McIntyre Simulation Lab (Laerdal) -delivered final training product to nurses, physicians, therapists, techs. ★ Resource trainer during the implementation of the Epic© EpiCare Inpatient Clinical EMR system. Provided 210 hours of direct patient care during this time.★ Nurse Graduate Residency Program (NGRP) co-facilitated seminars and training.★Emergency Mgmt (EM) Committee member and Safety rep ensured compliance of policies and regulatory standards, Lead trainer -patient safety equipment-Paraslyde patient evacuation devices, Hoyer lifts. ★Developed standardized curriculum,eLearning tools, and technology training tools for projects -ie. Med-Surg Clinical Dept Competencies, Patient-related Medical Emergency training sessions. ★ Created and delivered training products/ services to meet staff needs such as JIT training sessions, weekend, evening sessions. ★ A key leader in facility EM regulatory required drills- the multi-agency active shooter drill in Nov 2013. ★Utilized continuous improvement /LEAN methods to ensure meaningful training methods. ★ Developed, led, and held ownership of the monthly3 day-36 sessions- Patient Care Service Orientation (PCSO) program for newly hired staff. Show less

Cedar Rapids, Iowa

■ Served in this Role during the Cedar Rapids Flood in June 2008.■ Our facility safely evacuated 183 patients to other hospitals and facilities.■ Responsible for the rollout, implementation, and maintenance of TJC requirements for the Emergency Mgmt (EM) standards for the facility.■ Received 100% of our state Hospital Planning Preparedness ( HPP) grant monies for 2007-2008.■ Co-Chair of hospital Emergency Management Committee.

Cedar Rapids, Iowa

★ Coordinated placement of patients and bed control activities in conjunction with multiple hospital departments. Proactively worked to ensure patients were assigned to appropriate units and facilitated patient throughput. ★ Patient Advocacy ★ - Responded to patient and family issues and complaints. Assisted in the Press Ganey patient experience survey results- data input, interpretation, action plans for hospital departments.★ Communicated concise, and accurate information regarding… Show more ★ Coordinated placement of patients and bed control activities in conjunction with multiple hospital departments. Proactively worked to ensure patients were assigned to appropriate units and facilitated patient throughput. ★ Patient Advocacy ★ - Responded to patient and family issues and complaints. Assisted in the Press Ganey patient experience survey results- data input, interpretation, action plans for hospital departments.★ Communicated concise, and accurate information regarding bed needs, resources needed, patient admission status, and assignments. Supervised 8 House Supervisors and coached clinical staff in several depts.★Continuous Improvement Skills★- an active member of 10 Lean Value streams and events.The focus ranged from timely efficient discharge process for surgical patients, set up of an observation unit in the ED, use of a Bed tracker system for efficient patient placement. ★Co-Created the Direct Admit Process method for patients coming from clinics and offices.This process decreased patient wait times by 55%. ★ Communication Skills ★-Responsible for the administration of VoiceCare (patient care hand-off communication system) end user access and evaluation of system efficacy. Implemented the use of Vocera (communication system) for 8 House Supervisors and co-coordinated the facility QI project for Vocera usage working with the Information Technology department. ★ Developed a clinical SBAR tool to be used in conjunction with the VoiceCare system and TJC hand-off Communication standards.★ Developed a program for distribution of Patient loaner laptop computers. ★ Instrumental in implementing the Iatrics Bed tracker software system for Housekeeping staff and House Supervisors for patient efficiency and faster room turnover.★ Regulatory /Compliance Skills★- Developed Emergency Medical Treatment & Labor Act (EMTALA) Quality Improvement plan for facility training seminars, and compliance monitoring program for 12 patient care departments. Show less

Cedar Rapids, Iowa

✔Leadership of the Interventional Pain Clinic dept.✔Founding members Dr Doug Sedlacek/myself.✔Patient volume growth- 720 visits -1996 to 6420 visits - 2004.✔ Increased workforce from 1 to 13 staff.✔ Reputation for running fiscally responsible, profitable department.Promoted excellence in clinical nursing practice and patient care delivery.✔Served as a resource, educator, and consultant to patients, other hospital departments, and the community.✔Financials -increased… Show more ✔Leadership of the Interventional Pain Clinic dept.✔Founding members Dr Doug Sedlacek/myself.✔Patient volume growth- 720 visits -1996 to 6420 visits - 2004.✔ Increased workforce from 1 to 13 staff.✔ Reputation for running fiscally responsible, profitable department.Promoted excellence in clinical nursing practice and patient care delivery.✔Served as a resource, educator, and consultant to patients, other hospital departments, and the community.✔Financials -increased gross revenue of $40,000 in 1996 to $1,854,353 for 2004.✔Worked with 12 physicians in establishing a daily block schedule.The block schedule resulted in greater efficiency and decreased staff overtime to 2%. The block schedule for the physicians also resulted in higher patient and staff satisfaction scores.✔The Pain Clinic patient satisfaction was exemplified in our Press Ganey patient survey results.The department was consistently averaging an overall quality scale score of 97. The Press Ganey national industry norm for the pain patient quality scale score was 90.✔Co-Chair of the hospital Recruitment and Retention committee- key project- implementing initiatives for Mercy to become the 'Employer of Choice' ✔ Show less

Master Of Science (Ms), Health Services Administration

Graduated with Honors

Bachelor Of Science (Bs), Nursing - Registered Nurse

Activities and Societies: Sigma Theta Tau Nursing Honor Society

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse, A-

Activities and Societies: Sigma Theta Tau charter member