Joann C. Email & Phone Number

Las Vegas, Nevada Area

• Responsible for maintain confidentiality of guest information and pertinent hotel data and preform job functions with attention to detail• Responsible for monitoring and patrolling assigned areas to provide a safe environment for guest and employees• Responsible for information gathering and reporting it to appropriate personal • Responsible for minimizing opportunities for loss or damage, anticipating potential problems, reacting to disturbances and prohibited conduct • Responsible for conflict resolutions• Responsible for responding to emergency situations as needed• Responsible for conducting chip fills and other mass amounts of money transportations• Training new officers of hotel policies, regulations and Geography• Responsible for enforcing safety rules and regulations

Las Vegas, Nevada Area

• Responsible for reviewing cases given to me• Responsible for completing tasks handed down from attorneys• Responsible for conducting extensive investigations pertaining to assigned cases • Responsible for conducting in person/phone/video interviews with any involved persons and Defendant• Responsible for gathering all information found inputting into the data bases and completing a report• Responsible for writing up and serving subpoenas• Responsible for maintaining privacy of client personal information• Responsible for appearing in court as a witness and testifying• Responsible for making notes of all interviews and any findings in the cases and keeping them for court proceedings• Partnered with attorneys for each case and discussed strengths and weaknesses in cases• Partake in team discussions and deliberations

Las Vegas, Nevada Area

• SILA Certified; regularly work with LVMPD on cases.• Responsible for gathering information for all apprehensions, merchandise recoveries; along with the suspects’ information and imputing it into the data base and complete a report on each case.• Appear in court and give testimony to D.A. for subpoenaed cases.• Received certificate for catching four employees engaging in internal theft within first four months.• Reduced shrink from $204,901 in 2012 to $77,195 in 2013, over $68,000 below shrink budget.• Responsible for Acquiring and directing placement of new mirrors and cameras for maximum coverage.• Responsible for training employees on typical shoplifter behavior and prevention tactics.• Responsible for providing security of property.• Responsible for walking the floor to observe alert signals or unusual activity, which may lead to theft of other prohibited conduct• Responsible for relocating and/or affix security devices to high price and high theft merchandise.• Responsible for enforcing all safety policies and procedures. • Responsible for monitoring security cameras and review footage.• Responsible for apprehending subjects, recover merchandise, and prosecute shoplifters. • Responsible for Audit daily cash over and shorts, CAR and returns for internal investigations.• Attend meetings for SNORCA and report to RAPP team for ORC cases.• Responsible for distributing emails to store management, regarding new shoplifting trends along with other pertinent information• Communicate with management on a daily basis of any events or changes needed involving LP matters.• Communicate with LVMPD’s SNORCA and RAPP team about ORC cases that occur in my store• Attend monthly SNORCA meetings (Hosted by LVMPD)

Las Vegas, Nevada Area

• Man community gate and restrict entry to residents and listed guests; assign permits to guests.• Responsible for patrolling assigned communities - looking for unlawful acts, property damages, and community violations.• Responsible Training new Officers in the field.• Responsible for providing security of property, employees and residents

Las Vegas, Nevada Area

• SILA Certified• Regularly work with LVMPD in apprehending shoplifters.• Responsible for providing security of property, employees, customers and assets.• Responsible for gathering information for all apprehensions, merchandise recoveries; along with the suspects’ information and imputing it into the data base and complete a report on each case.• Responsible for appearing in court and give testimony to D.A. for subpoenaed cases.• Responsible for walking the floor to observe alert signals or unusual activity, which may lead to theft of other prohibited conduct• Dispatch duties• Ensure all areas of store are secure along with high priced merchandise. • Responsible for enforcing safety policies and procedures. • Responsible for apprehending subjects, recover merchandise, and prosecute shoplifters. • Responsible for reviewing E Journal transactions, paper work, and CCTV on a daily basis for any discrepancies indicating possible internal theft including free bagging, self ring ups, and fraudulent returns. • Responsible for conducting monthly jewelry department inventory audits.

Las Vegas, Nevada Area

• Patrol assigned area to ensure property security. • Observe and report.

Las Vegas, Nevada Area

• Gate Officer in high priority, restricted entry portion of Southern Highlands.• Patrol assigned area. • Observe and report. • Responsible for responding to dispatched calls.• Responsible for enforcing residential HOA policy.

Las Vegas, Nevada Area

• Responsible for searching clients and their belongings for weapons and/or contraband entering the Clark County Social Services building.• Responsible for monitor cameras.• Responsible for conducting patrol of assigned areas and secure building. • Security at JCK event at the Sands Expo and Convention Center (multimillion dollar diamond expo).

Las Vegas, Nevada Area

• Responsible for patrolling commercial and residential properties throughout Las Vegas valley.• Responsible training new officers on duties, policies, and procedures. • Responsible for ensuring all officers were on post, in uniform, and doing their job correctly.• Write reports on daily activities. • Responsible to respond to emergency calls and dispatch security officers.

Las Vegas, Nevada Area

• Photo development, customer service, sales, cash handling, revisions/resets, Mylar changes, stocking.• Secure high theft merchandise and assist with merchandise recovery

Las Vegas, Nevada Area

• Secure and patrol the undercover Las Vegas Metropolitan Police Department building and garage.• Report to dispatch once an hour to document activity.

Las Vegas, Nevada Area

• Loans, sales, customer service, lay away, cashier. • Stocking merchandise in the back room or safe. • Responsible for preparing items that will be put on the floor for sale. • Responsible for handling large amounts of money.