Joanna E. Email & Phone Number

6 years of Customer and Technical Support experience is what molds my expertise in this field.I am committed to my job and take pride in my work. Having a genuine interest in resolving a problem, as well as a dedication at work is what contributes to the success of my career.Some of the important skills I've learned in the race are:• Importance of product knowledge• Problem-solving skills with extended patience with non-technical customers• Actively listen to the customer's concerns, to be able to provide an effective solution• Critical thinking and Root cause analysis, for the best resolution there is!If you need a tech-savvy, with a strong work ethic, energetic, and goal-driven team member, let's talk. Send me a message!