Joanna Eldridge Email & Phone Number

Southend-On-Sea, England, Gb

London

London, Greater London, United Kingdom

London, United Kingdom

Operations• Ensuring important documents are to hand and updated for example: leases, insurance documents, company registration details and Health and Safety documents• Ensuring maintenance of Operations team office equipment (i.e. printers/PCs/phones/laptops) • Making sure all logistical needs of the office are met• Ensuring the company Intranet is kept up to date• Ensuring stock levels of all headed paper and branded stationery are maintained across the Group• Ensuring the Operational area is kept tidy and stationery stocks are maintained• Assisting the Office Managers with any internal office moves• Fire Warden and First Aider for the Operations team• Managing group subscriptions, ensuring renewals and cancellations are timely executed• Working with Office Managers to ensure subscription training is undertaken for new starters and fortnightly visits are diarised• Working with Front of House on facilities management• Day to day management of small suppliersPersonal Assistant • Personal Assistant to the COO and Head of People Development. Duties include: diary management, organising meetings, booking venues for meetings and events organised by the team as well as liaising with key internal and external contacts• Arranging travel for members of the team, including flights, accommodation and transfers• Approving travel requests for London, Asia and Middle East staff, ensuring all travel is compliant with the Travel & Expenses policy and escalating any travel issues to senior management• Collating expenses for members of the team and submitting them to the Accounts department in a timely mannerHR Assistant• Work closely with HR team and Office Managers to ensure new starters are set up in a timely fashion (preparation of contracts, offer letters and obtaining references)• Monitoring and recording of sick and holiday for the Central team• Implementation, set up and management of mobile devices for employees

London, United Kingdom

• Managing the reception area, meeting rooms and switchboard, greeting and escorting clients, processing and coordinating meeting room bookings via the Condeco system, Intranet and Microsoft• Organising events at the Bank including Board meetings and African Investors Conference• Training new team and network team members• Completing reports that contribute to monthly report for the client• Liaising closely with the Facilities department regarding staff and client needs• Liaising with the IT department to facilitate video conferencing, presentations and training sessions• Operating computerised switchboard, carrying out ad-hoc secretarial duties for all clients

London, United Kingdom

• Deputising for the General Manager duties in her absence• Completing licence agreements for all customers, preparing occupancy schedules, budget and revenue reports• Maintaining personnel files, including staff records, holiday/sickness forms and annual reviews• Assisting in presenting and selling the centre’s offices and services• Achieving centre cash flow and financial management objectives by utilising the available centre resources• Managing purchase of all suppliers for centre consumption and re-sale to customers• Managing facilities and services within the centre, complying with statutory legal requirements in relation to Fire, Health and Safety• Liaising with central management on group contracts and negotiate local contracts• Ensuring the building is maintained to a five star standard at all times• Demonstrating leadership and motivating centre staff by example• Maintaining regular and effective communication within the centre with regards to staff and customers• Operating computerised switchboard, carrying out ad-hoc secretarial duties for all clients

London, United Kingdom

• Co-ordinating the day to day activities of the junior staff• Ensuring the highest standard of guest care and service is given to all clients• Dealing with clients issues promptly and sympathetically• Ensuring switchboard, reception and business centre are manned at all times• Managing monthly invoices for customers ensuring accurate month end statement and billing reports• Ensuring all invoicing is carried out to required standard and all client accounts queries are dealt professionally

London, United Kingdom

• Co-ordinating virtual customer contracts, renewals and invoices, updating occupancy schedule; handling walk-in and booked viewing• Ensuring that outside services required by tenants are sourced and monitored efficiently• Ensuring all staff are aware of special requests, meetings and any other occurrences• Arranging and organising any PR and promotional events including catering, guest list and follow up

London, United Kingdom

• Running and co-ordinating reception; greeting and assisting customers and visitors providing a positive presence at all times • Co-ordinating couriers, postal and other special deliveries• Handling meeting room bookings, audio visual equipment and associated catering requirements for all customers• Sending out reservation forms and obtaining payments before the event, invoicing and chasing for payments• Monitoring appearance of reception area and reporting building maintenance faults• Ensuring all telephone calls are answered promptly and efficiently• Carrying out duties of Personal Assistant by providing full administrative services to customers, Business Centre Manager and colleagues as required

London, United Kingdom

• Managing invoices for company’s payables, receivables or daily cash flows• Maintaining employees’ accounts• Arranging meetings, travel and appointments for directors• Updating clients databases• Attending to clients and dealing with incoming and outgoing post* Liaising with council authorities on legal and tax administrative tasks

London, United Kingdom

• General waiting duties• Booking reservations• Wine and dishes recommendations

Poland

• Managing reservations through proprietary computer system• Carrying out other general administrative tasks

United States

Au-Pair in America - program allowing young people the opportunity to experience the real US by living, working and studying in America, discovering the US culture and its people. • Looking after two young boys (6 weeks and 2 years old), preparing meals for them, general welfare of the boys, travelling throughout America to attend gallery shows with the family

Bachelor'S Degree, Marketing/Marketing Management, General

Core Components: Financial and management accounting, microeconomics, macroeconomics, mathematics, econometrics, statistics, environmental.

Diploma In Administration

General science, history, maths, physics, accounting, economics.