-Resident Assistants are live-in staff members in the UMASS resident halls-Vital resource for many members of the community -Serve as role model and a leader within each residence hall - Responsible for community development and student learning initiatives -Focus on promoting self awareness, relationships, and leadership-Goals are accomplished through building individual connections with residents, creating engaging informational bulletin boards, and hosting initiatives in the hall- Serve on duty in resident halls to enforce university policies and responding to incidents as well as provide support and referrals to residents in need

-Shadow Psychological & Brain Sciences advisers -Help students understand the psychology major and minor -Answer questions -Assist with SPIRE (University online student information system) -Plan social events and organize social media posts

Roots Cafe - UMass Dining Facilities -facilitate positive work environment -create positive customer experiences -Money Handling -Cashiering-Food Prep -Proper food safety procedures -Cooking Quesadillas, Flatbread pizzas, and sandwiches to the highest standard -Making coffees to the customer’s preference

-Resident Assistants are live-in staff members in the UMASS resident halls-Vital resource for many members of the community -Serve as role model and a leader within each residence hall - Responsible for community development and student learning initiatives -Focus on promoting self awareness, relationships, and leadership-Goals are accomplished through building individual connections with residents, creating engaging informational bulletin boards, and hosting initiatives in the hall- Serve on duty in resident halls to enforce university policies and responding to incidents as well as provide support and referrals to residents in need

-Work individually with students to encourage growth in academics and daily living skills-Provide behavioral and emotional support to students -Collect data and document the progress of students

- Provide optimal guest experience services. - Assist guests in the proper selection of merchandise in accordance with their identified needs. - Demonstrate a high level of interest in the welfare, health, and proper handling of all animals. - Perform cashiering duties. - Perform related duties in support of the store attaining its assigned sales goal.- Ensure merchandise is properly stocked and priced. - Adhere to established operational guidelines and store policies and procedures. - Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.-Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health

-Worked as a cashier and line cook at the “Tamales” Restaurant in the Blue Wall Dining Center at UMass Amherst - Provided excellent guest service throughout the whole consumer’s experience-Assembled food items to the guest’s preferences for maximal customer satisfaction- Ensured correct meal prices, accepted payment and stored it securely, and administered receipts to customers

Cashier: -Accurately records customer orders, at the counter, on the phone-Processing orders through the Pulse system to ensure their preparation.-Monitors ready orders and ensures their prompt delivery to waiting customer-Collects money from customers and provides correct change-Keeps track of a cash drawer and ensures it is balanced at the end of the shiftLine Cook: -Ensure all food safety guidelines are followed-Check makeline and cut table for readiness at beginning of each shift-Understand the importance of time restraints and be able to work swiftly for 2-4 hours at a time-Communicate with other station team members on needs-Check quality of each product during bake and during boxing for accuracy with Domino’s specs

-Prevented drowning and other injuries from happening -Ensured safety of all guests - Provided life saving care both in and out of the water - Maintained attentiveness throughout my time on duty - Displayed excellent swimming ability, leadership skills and communication skills

Cashier-Inputting customer orders into the store POS system-Making correct change and following store policies on coupons and gift cards-Greeting customers and making them feel welcome as they enter the storeLine Cook:-Preparing ingredients and making food items according to recipes and guidelines-Cleaning and maintaining equipment such as stoves, microwaves, blenders, grills, fryers, broilers, blenders, mixers, and other kitchen equipment-Preparing food according to established recipes and procedures to ensure quality and compliance with health regulations-Preparing orders for pickup by customers or delivery by waitstaff to customers’ tablesCrew Trainer: -Responsible for training -Day-to-day work responsibilities include: serving customers, preparing food, keeping restaurants and kitchens clean and tidy -Working well as part of a team-Offer new employees extra help when needed

-Worked as a Party Host at XTREME CRAZE, which is a family entertainment center that includes arcade games, laser tag, and an airpark. -Organized parties and entertainment for children of all ages -Ensured safety for all guests through clear communication of rules and regulation -Provided a positive and memorable experience for all members of the party