Joanna Holman Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Australia

My role in the Estate Settlement & Support department included. - Accurately entering information received regarding deceased customers into a variety of specialized programs. - Providing empathetic but professional customer service to customers who are often experiencing difficult situations. - Assessing often complex or incomplete claims on estate funds and detecting invalid documents- Processing high value financial transactions. - Assisting less experienced staff members to solve complex problems

This temp role involved marking NAPLAN exams with a high degree of speed and accuracy

In this role I was responsible for ensuring that every customer file in a large database was as complete as possible and properly formatted. I also assisted the marketing manager with social media strategy development.

Melbourne, Australia

In this role I was responsible for a wide range of tasks related to both the running of the business and client programs. These included:- Assisting with the company's digital marketing. This element of the role included working with Twitter, Pinterest, Wordpress and some basic graphic design. - Developing applications to philanthropic trusts for funding on behalf of clients. A number of these applications were successful. - Working with the Sage ACT! database system to manage client and prospect information - Office administration tasks such as dealing with suppliers and handling incoming corespondance

Melbourne, Australia

This temp role involved marking NAPLAN and GCSE papers with a high degree of speed and accuracy

Melbourne, Australia

I was employed to edit research findings into a format that would meet the very strict standards of academic journals.

Bendigo, Australia

My role at healthworks was a mix of customer service and digitising medical records.

Ba (Honours), Sociology (Honours Specialisation), International Studies (Second Undergraduate Major)

As part of my honours year, I conducted research on media representations of multiculturalism in Singapore.

Arts Exchange Program