Jo M. Email & Phone Number

Christchurch, Canterbury, New Zealand

As a Cloud Engineer, I am responsible for designing, deploying, and maintaining scalable cloud-based solutions that meet the needs of modern businesses. With expertise in cloud architecture, automation, and security, I specialize in developing and implementing cloud strategies that drive digital transformation and innovation.

Christchurch, Canterbury, New Zealand

• As one of the senior systems engineers at Nectar group I am responsible for escalated service issues from the Tier 1 and 2 service desk as well as the lead tech lead on a number of projects for clients serviced by.
• Technical lead on major projects provided to clients to implement key changes to the business infrastructure
• Tier 3 support dealing with 1st line issue to major DR scenarios
• Assist and mentor of junior staff to enhance and upskill the overall company knowledge and support to clients
• SharePoint/Cloud services Trainer to clients, providing bespoke training to fit the client needs Show less

Christchurch, New Zealand

• My role at Christchurch International airport as a System Engineer is a varied one with daily challenges. My routine differed by working on both daily maintenance of the equipment in the airport to working on specific.
• Key part of implementation of new SharePoint solution rolled out across the business, ensuring correct permissions applied through AD groups on document library’s and team sites
• Part of the project team to migrate the Windows 7 machines to Windows 10 across the business
• Scoping new software products, presenting these to a panel then install and document software for the business
• Daily tasks including dealing with corporate user issues and daily problems across the airport from network issues to replacement hardware
• Build new server installations, set up monitoring and backup tasks and installing bespoke software to support the various needs across the airport

Christchurch, New Zealand

• As a network engineer for Essential IT my role varied between monitoring and maintenance of client’s networks, as well as looking after client’s computer systems and applications. I did shifts looking after the service.
• Monitored and maintain clients… Show more As a network engineer for Essential IT my role varied between monitoring and maintenance of client’s networks, as well as looking after client’s computer systems and.
• Monitored and maintain clients Mikrotik Routers through use of The Dude monitoring solution and remote sessions to equipment
• Migration of Windows SBS servers to Windows Server 2016 via a hosted solution on VMWare
• Configuration of HP Switches, implementing VLAN’s to support the companies Data centre hosted solution
• 1st/2nd Line support to clients on various issues

Stafford, UK

Project coordinator responsible for planning and implementation of major changes to client infrastructure and migration of services. Key responsibilities include planning and engineering work for key client projects as well as delivering project on time, within budget and within scope. Key Responsibilities- Coordinate internal resources and third.

Stafford

SME to technologies provided for business IT solutions provided by 848 group. Assist in projects and contribute efforts towards assigned service improvement initiatives and related Business Solutions Delivery projects.Resolve Incidents and service requests within SLA's to deliver optimum service to to the business, ensuring escalations are handled.

• Managed an extensive array of CCTV networks, covering all aspects of planned maintenance along with the preventative and corrective maintenance required to ensure sustainability and efficiency of a dependable system. I.
• Managed multiple assets worth in excess of £2M, accounting for circa 1500 items along with their storage, transportation and… Show more Managed an extensive array of CCTV networks, covering all aspects of planned.
• Managed multiple assets worth in excess of £2M, accounting for circa 1500 items along with their storage, transportation and maintenance.
• Liaised with main industry contractors to ensure all issues were rectified readily as required to continue performing to desired business targets.
• Diagnosed CCTV Networking issues, regularly selected amongst peers to deliver consistent briefings to senior management in order to strategise future planning so as not to impact business continuity. Show less

• Working as a Communication Engineer, I worked on many systems including Countermeasure equipment, which required specialist skills and training in order to diagnose and repair any faults found.
• Junior member of a team where I practiced all skills and knowledge I had built upon during trade training.
• Honed existing knowledge during the operation and maintenance of Countermeasure equipment.
• Worked closely with team leaders to ensure all team members were appropriately trained… Show more Working as a Communication Engineer, I worked on many systems including Countermeasure equipment, which required.
• Worked closely with team leaders to ensure all team members were appropriately trained and authorised to conduct maintenance on selected assets. Show less

• As a CS Engineering Team Leader I remained accountable for 1000+ staff’s networking assets and ancillary equipment. Amongst this equipment were VoiP, VTC, Data Capability and Server Stacks, where my responsibilities.
• Trained junior and inexperienced members of the team on all equipment utilised within the department, including all legislative control systems such as H&S, COSHH, Manual Handling etc.
• Tasked members of the team to provide communication system capabilities for senior managers.
• Instigated regular inspection regimes to ensure compliance, quality assurance and correct configuration. Show less