Joanna S. Email & Phone Number

Miami, Fl, Us

Miami, Florida, United States

Miami/Fort Lauderdale Area

• Provides administrative support to executive director, three-unit directors, and department business operations manager. • Coordinates departmental events from inception to completion to ensure events are managed within timeline and budget. Coordinates guest accommodations and transportation, venue, audiovisual equipment, catering, parking, signage, displays, special needs requirements, printing, event security, ordering supplies, as well as ordering promotional materials and gifts.• Prepares financial forms for department, including but not limited to interdepartmental requisitions, business expense reports, manual journals, purchase requisitions, work orders, check requisitions, etc. • Maintains multiple departmental calendars using MS Outlook. Coordinates, interdisciplinary meetings attended by departmental leaders and VIPs (Deans, city leaders etc.).• Greets visitors and direct them to the appropriate staff member as needed. • Answers telephone take messages and routes inquiries to appropriate staff member. • Composes correspondence and other duties as assigned.

Miami, Florida

• Reviewed, evaluated, and processed employee intercompany transfer requests. • Responded in timely manner to employment inquiries and provided applicants with information on employment/transfer eligibility, status, polices and benefits. • Collaborated with Employee Health Office and Disability Management for sensitive internal placements. • Collaborated with Compensation Department to obtain pay rate approvals, and employment offers which fell outside of approved salary guidelines. • Verified licenses, certificates, educational requirements and motor vehicle records using HireRight and Work Number. Also obtained background checks and disseminated eligibility findings to candidate, if unable to proceed with onboarding process.• Assembled new hire paperwork, and ensured necessary information was provided for employee file, per Joint Commission standards. • Supported external Recruitment team with scheduling candidate interviews and testing. • Maintained confidentiality when handling sensitive applicant/employee or position information. • Processed reimbursements for internal employee travel and interview expenses.• Supported Recruitment Manager with administrative tasks as needed.• Ordered and maintained office supplies, keeping expenses within budget.

West Kendall Baptist Hospital

As a Lead, responsibilities included, monitoring secretarial staff to ensure all processes were thoroughly followed; resolved dissatisfied patient and doctor phone calls to maximize positive outcomes; coached teammates on how to deescalate irate callers; dissolved staff disagreements in an effort to maintain workflow and maximize productivity during the shift; created work schedules for secretarial staff monthly; ensured all staff had access to available forms (soft and hard copies) and resources needed to carry out duties. General coordinator responsibilities included, tracking the flow of patients through he ED and advising staff of admission and transfer orders; preparing consultation, admission and ED order forms for chart; placing consult and courtesy calls to physician offices & health care facilities; monitoring patient waiting area and referring emergent concerns to the appropriate member of the care team; answering patient room call system & relaying concerns to the appropriate personnel member; assisting doctors and nurses, within scope of practice, to ensure a positive and caring environment (supplying a chair to a family member, taking a meal tray to a patient etc.); greeting and orienting patients and family members to the ED; troubleshooting applications (Tsystem, Net Access, Teletracking etc.) and office equipment.

South Miami

Assisted corporate recruiters with scheduling interviews, on-boarding processes and new hire orientations; responsible for updating internal and external job postings and requisitions; acted as liaison between employees and HR personnel and point of contact for purchasing tickets for company events; oversaw and maintained Service Award program including gathering employee data, ordering and distributing Anniversary Certificates and plaques; ensured timely processing of company invoices using purchase orders; responsible for maintaining employee files in accordance with legal requirements.

Miami, Florida

As an HR Receptionist, responsibilities included, dissolving difficult customer service calls, booking corporate meetings for numerous departments and staff, data entry, processing external and internal employment applications, multiline switchboard operation, assisting staff and employees with requests; When assisting the Human Resources department my duties included data entry, employment verification, organizing and filing confidential employee records, administrative support for Human Resources management and other tasks as assigned

Health Service Administration

Cna, Health Services/Allied Health/Health Sciences, General

High School Diploma

Commercial Lines Coverage Specialist

Education record