Joanne Lund Email and Phone Number

Program Coordinator at @ Florida Atlantic University

Fort Lauderdale, FL, US

Joanne Lund's Location

Fort Lauderdale, Florida, United States, United States

Joanne Lund's Contact Details

Joanne Lund work email

jo****@****ity.edu View
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jl****@****fau.edu View
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Joanne Lund personal email

jg****@****ail.com View
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About Joanne Lund

Experienced Coordinator with over 13 years in academic recruitment and program management. Effective and efficient process review for quality assurance, process improvement, compliance and adherence to standard operating procedures (SOP) and service level agreements (SLA). Successful at prioritizing and managing multiple projects. Resilient and adaptable in dynamic environments, eager to contribute to team success through quality performance, attention to detail and excellent time management skills.

Joanne Lund's Current Company Details

Florida Atlantic University

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Program Coordinator

Fort Lauderdale, FL, US

Joanne Lund Work Experience Details

Program Coordinator

Florida Atlantic University

Fort Lauderdale, Fl, Us

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Program Coordinator

Florida Atlantic University Nov 2020 - Present

Boca Raton, Florida, United States

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Program Coordinator

Florida Atlantic University Nov 2020 - May 2024

United States

• Primary liaison for inquires and consultations across multiple programs.• Review processes and work closely with pivotal departments to drive cross-functional improvements to enhance student experience and increase enrollment.• Plan and execute student outreach events, seminars, and info sessions in a hybrid format using PowerPoint and Zoom.• Create and maintain semester-based Excel spreadsheets and accurately maintain databases for multiple programs.• Manage high volume of student inquires through email, telephone, and Zoom video calls.

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Enrollment Auditor

Kaplan Higher Education Mar 2013 - May 2020

United States

• Reviewed over 100 cases and files daily to ensure adherence to established university policies and procedures.• Identified control gaps in processes, procedures and systems through in-depth research and drafted recommendations for improvement.• Conducted compliance audits of enrollments to determine compliance with state and federal requirements.• Determined student eligibility for programs and scholarships based on state guidelines and internal policies.• Created training and operating guides which improved department production by 20%.• Managed escalation inbox providing timely and knowledgeable resolution responses to requests from various business unit managers.

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Academic Advisor

Kaplan Higher Education Jan 2012 - Mar 2013

Fort Lauderdale, Florida, United States

• Investigated student complaints and worked on finding positive resolutions.• Oriented students to university life and interpreted institution policies.• Coordinated outreach to monitor academic progress for at-risk students.• Maintained over 300 cohort student database and electronic records.

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Admissions Advisor Team Lead

Kaplan Higher Education Jul 2010 - Jan 2012

Fort Lauderdale, Florida, United States

• Managed over 50 calls daily to assess interest and recommend degree programs.• Maintained accurate, confidential files to comply with state and federal guidelines.• Trained new hires and retrained staff on revised requirements.

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Joanne Lund Skills

Mas 90 Administrative Assistance Leasing Phoenix Usa Powerpoint Cash Management Boston Market Hostile Environments Accounting Admissions Face To Face Insurance Administrative Work Vendors Site Visits Sales Students Managerial Finance Office Management System Notices Cell Realistic Animation System Upgrades Sales Contracts Adp Payroll Reports Reservation Software Netsuite Sales Management Outlook Sold Jd Edwards Microsoft Word Lake Homes Microsoft Excel Mesa Property Ranch Marketing Agents Interviews Disputes Typing Customer Service Sage Rentals Travel Insurance Invoicing Forest 10 Key Quickbooks Budgets Contractual Agreements Management Business Management Financial Reporting Public Relations Peachtree Reporting Marketing Strategy Accounts Payable Amendments Call Centers Spanish Accounts Receivable Payroll Crm Presentations Written Analysis Spain Databases

Joanne Lund Education Details

Frequently Asked Questions about Joanne Lund

What company does Joanne Lund work for?

Joanne Lund works for Florida Atlantic University

What is Joanne Lund's role at the current company?

Joanne Lund's current role is Program Coordinator.

What is Joanne Lund's email address?

Joanne Lund's email address is jo****@****ity.edu

What schools did Joanne Lund attend?

Joanne Lund attended Purdue University Global, University Of Phoenix, Newbury College, Purdue University Global.

What skills is Joanne Lund known for?

Joanne Lund has skills like Mas 90, Administrative Assistance, Leasing, Phoenix, Usa, Powerpoint, Cash Management, Boston, Market, Hostile Environments, Accounting, Admissions.

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