Joanne Lund Email and Phone Number

Leadership role with responsibility for leading key risk initiatives and driving operational risk reporting. Ability to work on complex issues with undefined scope, across multiple stakeholders. Represent Operational Risk Management in monitoring, reporting, and enhancing cyber risk protocols. Lead role in development and implementation of a newly formed model risk management framework; proven ability to work across all lines of business with executive management implementing governance… Show more Leadership role with responsibility for leading key risk initiatives and driving operational risk reporting. Ability to work on complex issues with undefined scope, across multiple stakeholders. Represent Operational Risk Management in monitoring, reporting, and enhancing cyber risk protocols. Lead role in development and implementation of a newly formed model risk management framework; proven ability to work across all lines of business with executive management implementing governance framework. Managed integration with regulators, Board of Directors, rating agencies, and auditors on model risk activities.• Led enterprise wide initiative to reduce a significant risk; provided key business support in developing mitigation plan and presenting to senior leaders with a focus on accepted risk.• Identified opportunities to strengthen internal controls by facilitating internally led war games exercise testing the enterprise response protocols against a cyber-attack.• Ongoing management of monthly / quarterly operational risk metrics reporting; re-designed metrics and improved the overall process to engage with risk owners.• Achieved overall risk reduction by managing large scale implementation of model risk framework.• Established oversight governance committees with SLT representation; executed quarterly meetings providing meaningful updates and leading committee through key decisions.• Established model governance best practices leading to a consistent approach for conducting model validations.• Established process to support key cyber risk mitigation activities including annual war games testing. Show less

Experienced Director with in depth knowledge of The Hartford’s internal control environment. Demonstrated leader successful at building effective relationships with senior leaders. Directed a team of professionals with various skill sets and experience to execute on test plans. Managed external auditor relationship on SOX activities supporting annual audit. Maintained the book of records for The Hartford Political Action Committee Fund.• Implemented framework for compliance with… Show more Experienced Director with in depth knowledge of The Hartford’s internal control environment. Demonstrated leader successful at building effective relationships with senior leaders. Directed a team of professionals with various skill sets and experience to execute on test plans. Managed external auditor relationship on SOX activities supporting annual audit. Maintained the book of records for The Hartford Political Action Committee Fund.• Implemented framework for compliance with Sarbanes-Oxley Act (SOX) including testing, identification and communication of control gaps.• Led effort to migrate SOX control documentation from existing application to Archer Compliance Management.• Established plan to assist business units in rationalizing controls subject to SOX testing resulting in significant reduction and consistency across enterprise.• Participated on transformation initiatives (e.g. sourcing) with a focus on maintaining an adequate control environment while reducing cost of process execution Show less

Responsible for the development and execution of diverse audit plans covering financial, operational, and compliance risks within the Corporate and Property & Casualty Operations. Successfully developed relationships with senior management and staff. Directed team of five audit staff on execution of annual plan to assess control design and effectiveness.• Identified and presented improvements to management; validated implementation of recommendations.• Significant contribution to… Show more Responsible for the development and execution of diverse audit plans covering financial, operational, and compliance risks within the Corporate and Property & Casualty Operations. Successfully developed relationships with senior management and staff. Directed team of five audit staff on execution of annual plan to assess control design and effectiveness.• Identified and presented improvements to management; validated implementation of recommendations.• Significant contribution to key compliance initiatives including Sarbanes-Oxley and The Hartford Bank.• Championed process improvements including a coordinated audit process between the business and IT teams.• Developed and mentored staff which led to promotions and upward advancements outside of the department.• Presented at numerous speaking engagements on behalf of Internal Audit as well as provided key updates to The Hartford Bank Audit Committee on a quarterly basis. Show less

Responsible for coordination and review of financial statement audits for diverse client base while maintaining focus on client relations. Assisted management with interpretation and implementation of complex accounting pronouncements dealing with loan impairment and pension and benefit obligations.