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Joanne Neill Email & Phone Number
IT Operational Specialist Service Excellence
at
Nestlé
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Operational Specialist Service Excellence
Location
Greater Barcelona Metropolitan Area, Spain, Spain
Company size
Who is Joanne Neill? Overview
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Quick answer
Joanne Neill is listed as IT Operational Specialist Service Excellence at Nestlé, a company with 198363 employees, based in Greater Barcelona Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Joanne Neill.
Joanne Neill previously worked as Experienced Consultant at Amaris Consulting and Team Leader Servicedesk - Airbus at Computacenter. Joanne Neill holds Ba Honours, International Business And Modern Languages from University Of Strathclyde.
Company email context
Email format at Nestlé
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Nestlé
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Profile bio
About Joanne Neill
With a strong commitment to both individual and organizational growth, I bring over a decade of experience at Computacenter, where I've excelled in ServiceNow utilization, problem solving and data analysis. Throughout my career, I've led diverse teams to achieve exceptional results while driving continuous improvement initiatives. I believe that success is not just about personal achievement, it’s also about contributing to the greater success of the company. Leveraging my expertise in service management, quality assurance, and stakeholder engagement, I've played a key role in enhancing operational efficiency and driving innovation within the organization. I am passionate about creating a positive impact and am always eager to explore new opportunities to contribute and improve. Let's connect to discuss how I can add value to your company
Current workplace
Joanne Neill's current company
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Nestlé
11 roles
Joanne Neill work experience
A career timeline built from the work history available for this profile.
Experienced Consultant
Current
May 2024 - Present
Team Leader Servicedesk - Airbus
Managed, led, and motivated a diverse team of French and Spanish-speaking First Line Analysts (FLAs) and Technical Analysts. Led 24x7 FLAs to ensure seamless support operations. Served as the Operational Lead for Major Incident Process, ensuring efficient incident resolution and minimizing business impact.
Jul 2020 - Oct 2023
Global Quality Team Lead - Sanofi
Designed developed and implemented Quality frameworks (forms and guidelines) for service desk and field services Designed and delivered quality training for all levels Managing quality related escalations from the customer Facilitated regular global bench marking sessions to ensure consistency in scoring Change Governance of guidelines/forms for both.
Apr 2017 - Jul 2020
Regional Training Team Lead - Sanofi
Management & development of the Trainers on account. Regular review meetings to discuss change to existing trainings, new trainings & training related projects Usage of LMS for training organization
Dec 2014 - Jul 2020
Global Onboarding Team Lead - Sanofi
Management & development of the Joiners Movers Leavers (JML) Team Supporting 1000+ users in the Onboarding/Offboarding process Creation of JML analytics for ServiceDesk & Onsite Creation and development of JML processes and Work Instructions Weekly meetings to review blockers & ongoing projects Weekly review meetings with the customer
Dec 2014 - Jul 2020
Team Leader - Access Management - Sanofi
Managed and motivated a team of French and German-speaking Admins and Senior Analysts. Active participant in Entry in to Service process for AM applications Ran the AM Regional Review meeting with the customer Active participant in the Monthly service review providing updates for Access Management Ran the weekly technical meeting with the customerWeekly.
Jul 2014 - Jul 2020
Team Leader - Scheduling Team - Ge
Managing leading and motivating a team of Team of Schedulers, L2s & Senior Analysts Ensuring deliverance of excellent customer service in line with Computacenter’s contractual obligationsManaging the customer's asset refresh program
Jan 2012 - Jul 2014
Team Leader Global Servicedesk - Cognis
Managing leading and motivating a team of Team of Admin, L2s & Senior Analysts Ensuring deliverance of excellent customer service in line with Computacenter’s contractual obligations
Dec 2008 - Jan 2012
Accountant/Lead Analyst
Dealing with Suppliers & Business Units supporting with invoice payments
Feb 2006 - Dec 2008
Quality Assurance Lead
Jan 2003 - Feb 2006
Team & coworkers
Colleagues at Nestlé
Other employees you can reach at nestle.com. View company contacts for 198363 employees →
DS
Davinder Singh
Colleague at Nestlé
New Delhi, Delhi, India, India
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JC
John Carlos Andres Martinez Ruiz
Colleague at Nestlé
Bogota, D.C., Capital District, Colombia, Colombia
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GG
Guadalupe Garcia
Colleague at Nestlé
Naucalpan De Juárez, México, Mexico, Mexico
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CS
Callista Sitanggang
Colleague at Nestlé
Gambir, Jakarta, Indonesia, Indonesia
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AV
Aurélio Vlademiro Rosa Lopes
Colleague at Nestlé
Angola, Angola
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RA
Rich Abson
Colleague at Nestlé
Greater Plymouth Area, United Kingdom
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VT
Volodymyr Tsiupyk
Colleague at Nestlé
North Royalton, Ohio, United States, United States
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GM
Ghada Momen
Colleague at Nestlé
Saudi Arabia, Saudi Arabia
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CB
Camilla Brenchley
Colleague at Nestlé
Greater Barcelona Metropolitan Area, Spain
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EB
Ewa Bortowska
Colleague at Nestlé
Lausanne, Vaud, Switzerland, Switzerland
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Davinder Singh
Colleague at Nestlé
New Delhi, Delhi, India, India
View →
JC
John Carlos Andres Martinez Ruiz
Colleague at Nestlé
Bogota, D.C., Capital District, Colombia, Colombia
View →
GG
Guadalupe Garcia
Colleague at Nestlé
Naucalpan De Juárez, México, Mexico, Mexico
View →
CS
Callista Sitanggang
Colleague at Nestlé
Gambir, Jakarta, Indonesia, Indonesia
View →
AV
Aurélio Vlademiro Rosa Lopes
Colleague at Nestlé
Angola, Angola
View →
RA
Rich Abson
Colleague at Nestlé
Greater Plymouth Area, United Kingdom
View →
VT
Volodymyr Tsiupyk
Colleague at Nestlé
North Royalton, Ohio, United States, United States
View →
GM
Ghada Momen
Colleague at Nestlé
Saudi Arabia, Saudi Arabia
View →
CB
Camilla Brenchley
Colleague at Nestlé
Greater Barcelona Metropolitan Area, Spain
View →
EB
Ewa Bortowska
Colleague at Nestlé
Lausanne, Vaud, Switzerland, Switzerland
View →
1 education record
Joanne Neill education
FAQ
Frequently asked questions about Joanne Neill
Quick answers generated from the profile data available on this page.
What company does Joanne Neill work for?
Joanne Neill works for Nestlé.
What is Joanne Neill's role at Nestlé?
Joanne Neill is listed as IT Operational Specialist Service Excellence at Nestlé.
Where is Joanne Neill based?
Joanne Neill is based in Greater Barcelona Metropolitan Area, Spain, Spain while working with Nestlé.
What companies has Joanne Neill worked for?
Joanne Neill has worked for Nestlé, Amaris Consulting, Computacenter, Affiliated Computer Services Of Spain, S.L., Sociedad Unipersonal, and Ttec.
Who are Joanne Neill's colleagues at Nestlé?
Joanne Neill's colleagues at Nestlé include Davinder Singh, John Carlos Andres Martinez Ruiz, Guadalupe Garcia, Callista Sitanggang, and Aurélio Vlademiro Rosa Lopes.
How can I contact Joanne Neill?
You can use AeroLeads to view verified contact signals for Joanne Neill at Nestlé, including work email, phone, and LinkedIn data when available.
What schools did Joanne Neill attend?
Joanne Neill holds Ba Honours, International Business And Modern Languages from University Of Strathclyde.
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