Ace Virtual Assistance provide business solutions to the monotony of day-to-day administrative tasks which are required for the smooth running of any business. If you are a landlord we have over two decades of Property Management experience so you can trust in us to manage or help manage your properties. We are based in Leeds and we also cover the surrounding area's for property inventories and inspections, but if it's administration or property management you require as we are virtual it doesn't matter where in the country you are located. All you need is a telephone and e-mail access and we can help! We are experienced in and offer the following and this is obviously not an exhaustive list:- Property Management (all aspects)- Property Inspections (inventories/check in/out/mid term inspections in Leeds, Wakefield and Bradford)- Microsoft Office (Word, Excel, PowerPoint, etc.)- Drive/Dropbox- Trello/Asana- Document Checking / Proofreading- E-mail & Diary Management- Invoice creating and chasing- Spreadsheet/Data EntryWhy Use a VA?* No more time-consuming admin, therefore reducing your workload* Flexible working hours and you only pay for the hours that are worked* Stay in control of costs with either pay as you go or a retainer* Simpler taxes and you can forget about sickness absence and holidays* Access to a professional and experienced skill setwww.acevirtualassistance.co.uk

At Watson & Watson Property Management, we are a small family run company that takes care of your property as if it were our own in the Leeds, Wakefield and Bradford area's.We are trustworthy and pro-active and keep up to date with all the ever changing compliance and regulations. You're not just a number.....service is what we are all about!Members of PRS (The Property Redress Scheme) and CRM (Client Money Protection)www.watsonandwatsonpropertymanagement.uk

In this busy company my role is to deal with a whole range of property management to a portfolio of 350 properties for several landlords. I also support the implementation of the ARIM process by providing excellent administration support to all activities in the process. Some of my responsibilities include:•Answer calls regarding information on properties for let and sale•Update the systems with agreed data in a timely manner covering sales, tenancies including charges, rent free periods etc, Housing Benefit contributions, marketing blurb etc.•Deal with and resolve complaints•On a daily basis action diary items, resolving problems and issues•Develop and run reports from systems to ensure the integrity of the systems•Inform council tax authorities re new tenancies and deal with any issues•Despatch rent review communications and deal with any rent issues•Resolve Council tax, Housing Benefit and Utility invoice queries•Generate paperwork for agents to conduct the move in and vacation of properties•Record monies collected for deposits and rent onto a database and deal with any queries•Liaise with Housing Benefit departments to process claims•Deal with issues regarding high rent arrears, court proceedings and resolve any maintenance issues

My initial role at Powerlite as a Sales Administrator involved all aspects of administration and my principle responsibilities included:• Advising customers in relation to our product range and services• Processing and entering into a UNIX based system• Handling any queries and resolving problems for customersIn June 1996 I was assigned responsibility for the creation and development of a new Telesales Department. Formulating ideas and achieving practical strategies formed an integral part of the success, which led to a substantial increase in turnover from self generated sales. I also played a key role in the training and development of a new team member as the department expanded. My principle responsibilities involved:• Generating and achieving consistently high personal sales• Establishing successful relationships with existing customers• Devising promotional material and ideas• Developing extensive knowledge of the products• Co-ordinating customer requirements and exceeding service expectations