João Sales

João Sales Email and Phone Number

Executive Consulting | Entrepreneur | People Management | Project Management @ MaaS Tecnologia
João Sales's Location
São Paulo, São Paulo, Brazil, Brazil
About João Sales

Professional consultancy on payment products: credit and debit card, pre-paid vouchers and cards, e-wallets, instant payments, acquirers, processing services.Senior executive (+15 years experience) on:1) Multi functional teams leadership- Project Management- Product Development - Quality Assurance / Service Excellence / Client Engagement- Training & Development- Business Process Improvement (BPI)2) Executive leadership on cost reduction, process optimization, digital transformation and innovation projects3) Owner / Decision Maker on organizational reviews initiatives and change management process4) Head of Operations and HR on a marketplace startup for brazilian market (papopet.com)

João Sales's Current Company Details
MaaS Tecnologia

Maas Tecnologia

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Executive Consulting | Entrepreneur | People Management | Project Management
João Sales Work Experience Details
  • Maas Tecnologia
    Sócio
    Maas Tecnologia Jun 2023 - Present
    São Paulo, São Paulo, Brasil
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  • Consulcard Assessoria Em Projetos De Meios De Pagamento
    Sócio
    Consulcard Assessoria Em Projetos De Meios De Pagamento Dec 2018 - Present
    São Paulo
    A Consulcard tem a solução ideal para sua empresa nas áreas de produtos financeiros, otimização de processos e gestão de recursos humanosCom um time multidisciplinar e com ampla experiência de mercado, gerenciamos e executamos as atividades relativas ao seu projeto, desde o planejamento inicial até a implementação.Fale conosco e vamos iniciar uma parceria de sucesso...
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  • Papopet
    Sócio Fundador E Coo (Chefe De Operações)
    Papopet Oct 2018 - Dec 2021
    Brasil
    - Empreendimento online para venda de serviços, focado na alta qualidade de entrega- Planejamento e estruturação da área de Operações, Atendimento ao Cliente e Back Office- Estruturação dos termos de uso, políticas de atendimento e de relacionamento com clientes e fornecedores- Modelagem de score de aprovação baseado em reconhecimento e avaliações públicas dos serviços dos fornecedores- Planejamento Financeiro para captação de recursos e controle de custos da área Operacional.
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  • Adp
    Implementation Services - Hcm Projects
    Adp Sep 2014 - Mar 2018
    - USD 5 MM portfolio management on Human Capital Management projects- Area strategic resource planning and delivery plan - Ownership of strategic process and cost reduction projects (RPA, BPI, project management)- Client loyalty program management and customer engagement initiatives- Executive ownership on digital transformation and innovation projects
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  • Adp
    Product Manager - Hro Brazil
    Adp May 2013 - Sep 2014
    Brazil
    - HCM (HR, Talent Management and OHS) implementation team management- Project portfolio planning and control- Customer Services team management- Process review and optimization
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  • Dock
    Product Manager
    Dock Aug 2011 - Apr 2013
    São Paulo Area, Brazil
    - New financial products development for all customers- Project management and technical consultancy through implementation process and deployment- Process mapping and process review in order to identify gaps and product enhancements- Pricing control for the Businnes Project Plan- Market evaluation in order to identify opportunities on product development
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  • Fidelity Bpo Brazil
    Operational Planning Manager
    Fidelity Bpo Brazil Feb 2010 - Dec 2010
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  • Dock
    Operations Manager
    Dock Mar 2007 - Feb 2009
    Leadership of 25 employees on support staff areas from operation, as followQuality - Process controls and call monitoring processCustomer Services - Level 1 help desk for system final usersFraud, Risk and Prevention - Risk management controlMIS - Capacity Planning Area for Call Center
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  • American Express Do Brasil
    Operational Support Manager
    American Express Do Brasil Jun 2006 - Mar 2007
    Management of Quality, Technical Training and New Account Implementation area in charge of 17 employees and main accountabilities are:- Management of quality program to the corporate agency- Coordination of training team- Management of new account implementation method and process
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  • American Express Do Brasil
    Quality Specialist
    American Express Do Brasil Oct 2002 - Jun 2006
    Head of Quality & Training in Brazil for Business Travel Services
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  • American Express Global Business Travel
    Process Analyst
    American Express Global Business Travel 2000 - 2002
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João Sales Education Details

Frequently Asked Questions about João Sales

What company does João Sales work for?

João Sales works for Maas Tecnologia

What is João Sales's role at the current company?

João Sales's current role is Executive Consulting | Entrepreneur | People Management | Project Management.

What schools did João Sales attend?

João Sales attended Ctl - University Of Wales, Lampeter, Fei - Faculdade De Engenharia Industrial.

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