João Machado Email & Phone Number

Skilled and motivated professional with over 5 years of experience in the information technology industry based on financial institution. Strong problem-solving skills and excellent communication abilities. Implemented and managed Microsoft Hyper-V, VMware vSphere and Oracle Linux Virtualization Manager virtualization platforms. Managed Windows Server, Red Hat Enterprise Linux, and Oracle Linux environments. Maintained backup solutions, Veritas NetBackup and Veeam. Worked with monitoring tools as SCOM, SolarWinds, Dynatrace, Micro Focus OBM, HPE OneView, Hitachi Hi-Track, etc.Provided telephony and voice recorder infrastructure with Skype and Verint solutions. Collaborated with global teams to design and deploy projects, adapting to diverse cultural and technological environments.Utilized PowerShell scripts and Ansible playbooks to facilitate workflows.Conducted capacity planning assessments to optimize resource allocation and anticipate infrastructure growth requirements.Data center management activities, including equipment provisioning and monitoring. Coordinated with stakeholders to define and track key performance indicators (KPIs)Knowledge of ITIL methodologies and concepts as requests, changes, incidents and problems.