Head Of Customer Success For Latin America
CurrentI lead the Customer Success Manager area for Latin America at IBM, helping our customers on adoption and better usage of IBM technology.
Jul 2024 - Present
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João Rocha Email & Phone Number
Head of Customer Success for Latin America
at
IBM
2 work emails found
@ibm.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Success for Latin America
Location
São Paulo, Brazil
Company size
Who is João Rocha? Overview
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Quick answer
João Rocha is listed as Head of Customer Success for Latin America at IBM, a with 512090 employees, based in São Paulo, Brazil. AeroLeads shows a work email signal at ibm.com and a matched LinkedIn profile for João Rocha.
João Rocha previously worked as Head of Customer Success at Ibm and Business Unit Executive at Ibm. João Rocha holds Master Of Science (Msc), Knowledge Management And Information Technology from Universidade Católica De Brasília.
Company email context
Email format at IBM
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{first_initial}{last}@ibm.com
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Profile bio
About João Rocha
With more than 27 years of IT experience, being 25 of those at Information Security area, I have held positions such as:- Business Unit Executive for Brazil- Latin America Sales Leader- Security Solution Strategist for Brazilian Government Accounts- Latin America Pre Sales Consultant- Information Security Consultant- Team Leader and IT Staff Supervisor- Technology Manager and focal point for strategic partners- Project Coordinator- Corporate accounts manager for an Internet Service ProviderI'm Graduated in Data Processing, post graduated (Lato Sensu) in Computer Networks Security and post graduated Stricto Sensu in Knowledge Management and ITSpecialties: Deep Security Management Skills, Specially at the Identity and Access Management Segment.Combining with IT Governance and Compliance Frameworks and Guidelines, such as CobiT, ISO 27000, PCI, BASEL and SOX.Payment Card industry skills with emphasis on Card Not Present solutions for 3D Secure (Verified by Visa and Mastercard SecureCode)CISSP, CISA, ITIL v3 Foundation Certified
Listed skills include Information Security, Security, Pre Sales, Data Center, and 46 others.
Current workplace
João Rocha's current company
Company context helps verify the profile and gives searchers a useful next step.
Ibm
10 roles
João Rocha work experience
A career timeline built from the work history available for this profile.
Jan 2021 - Jul 2024
Business Unit Executive
IBM Security Executive, head for software sales, services and consulting.
Feb 2017 - Jan 2021
Security Software Sales Representative For Latam
Jun 2015 - Feb 2017
Solution Account Director
Apr 2014 - Jun 2015
Senior Solution Strategist - Security
Working closely with the Sales and Pre-Sales team, to help drive Sales opportunities from identification and qualification right through closure by developing and driving an effective and efficient Sales strategy.
Mar 2010 - Mar 2014
Apr 2008 - Mar 2010
Aug 2004 - Apr 2008
Security Consultant
Activities:· Risk analisys in Unix and Windows operating systems;· Hardening in Unix operating systems and its services like Sendmail, Bind and Apache;· Risk analisys in Oracle and MySql databases;· Hardening Oracle in Solaris, Linux and BSDs;· Risk analisys in Firewall-1 (3b , 4 and NG) and IPchains;· Hardening Firewalls in general;· Planning / Implementing secure network topologies;· Planning High Availability network topologies;· Planning BCP and DRP for Data Centers;· Planning / Implementing PKI Solutions;· Participated in 4 Root Key Generation Cerimony (RKGC) as Systems Specialist;· Class Instructor at MEC (Modulo Education Center) for: firewalls and Perimeter Defenses, IDS, Unix/Linux, Penetration Testing, Secure Network Architecture, Criptography and PKI.
Feb 2000 - Aug 2004
Help Desk Supervisor / Corporate Customers Responsible
Terra Networks Brasilia
· Telephone Help Desk;· Managing Help Desk Team;· Monitoring Internal Services· Responsible to Create Domains in Nic.BR· Responsible to change DNS to add new domains· Responsible to Manage Corporate Customer Web Sites· Responsible to Create/Manage FTP users· Planning / Selling E-commerce Web Sites
Nov 1998 - Feb 2000
Team & coworkers
Colleagues at IBM
Other employees you can reach at ibm.com. View company contacts for 512090 employees →
KA
Karla Ayala
Colleague at IbmZapopan, Jalisco, Mexico
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CP
Christie Poimboeuf
Colleague at IbmWashington, District Of Columbia, United States
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DS
Derek Shaw
Colleague at IbmUnited Arab Emirates
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SJ
Satyabrata Jena
Colleague at IbmKolkata, West Bengal, India
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TK
Tatsuya Kaneko
Colleague at IbmJapan
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GP
Geraldine Pereira
Colleague at IbmBengaluru, Karnataka, India
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JY
James Y.
Colleague at IbmSouth Korea, Korea, Republic Of
View →
VG
Venkata Govardhanam
Colleague at IbmGermantown, Maryland, United States
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CB
Codruta Barbu
Colleague at IbmRomania
View →
SK
Shubham Kotwal
Colleague at IbmPune, Maharashtra, India
View →
Karla Ayala
Colleague at IbmZapopan, Jalisco, Mexico
View →
CP
Christie Poimboeuf
Colleague at IbmWashington, District Of Columbia, United States
View →
DS
Derek Shaw
Colleague at IbmUnited Arab Emirates
View →
SJ
Satyabrata Jena
Colleague at IbmKolkata, West Bengal, India
View →
TK
Tatsuya Kaneko
Colleague at IbmJapan
View →
GP
Geraldine Pereira
Colleague at IbmBengaluru, Karnataka, India
View →
JY
James Y.
Colleague at IbmSouth Korea, Korea, Republic Of
View →
VG
Venkata Govardhanam
Colleague at IbmGermantown, Maryland, United States
View →
CB
Codruta Barbu
Colleague at IbmRomania
View →
SK
Shubham Kotwal
Colleague at IbmPune, Maharashtra, India
View →
4 education records
João Rocha education
Master Of Science (Msc), Knowledge Management And Information Technology
Lato Sensu, Computer Networks Security
College, Data Processing
Cesubra
Education record
Colégio Militar De Brasília
FAQ
Frequently asked questions about João Rocha
Quick answers generated from the profile data available on this page.
What company does João Rocha work for?
João Rocha works for IBM.
What is João Rocha's role at IBM?
João Rocha is listed as Head of Customer Success for Latin America at IBM.
What is João Rocha's email address?
AeroLeads has found 2 work email signals at @ibm.com for João Rocha at IBM.
Where is João Rocha based?
João Rocha is based in São Paulo, Brazil while working with IBM.
What companies has João Rocha worked for?
João Rocha has worked for Ibm, Ca Technologies, Asg, Computer Associates, and Modulo Security Solutions.
Who are João Rocha's colleagues at IBM?
João Rocha's colleagues at IBM include Karla Ayala, Christie Poimboeuf, Derek Shaw, Satyabrata Jena, and Tatsuya Kaneko.
How can I contact João Rocha?
You can use AeroLeads to view verified contact signals for João Rocha at IBM, including work email, phone, and LinkedIn data when available.
What schools did João Rocha attend?
João Rocha holds Master Of Science (Msc), Knowledge Management And Information Technology from Universidade Católica De Brasília.
What skills is João Rocha known for?
João Rocha is listed with skills including Information Security, Security, Pre Sales, Data Center, Enterprise Software, Itil, Cissp, and Cobit.
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