João Pedro Fernandes Email and Phone Number

Every company has stories to tell — stories that will not only engage, inform, provide, delight, and impact their customers, but that will also deliver on measurable business goals. And I am the conduit between company and customers. I help operations find the subject and medium that best fits their unique identity, and then I produce high-quality operational metrics that meet the necessary objectives to provide the best service to customers. My specialties include team and people management, professional development, and omni-channel customer support.