Joaquin Herrera Email & Phone Number

Ogden, Utah, United States

Estero, Florida

• Managed Trek Service Department team of five that services 7000 bicycles annually• Provide an out-of-the-box approach to diagnostics and solutions by applying background of engineering fundamentals and systems engineering• Increased sales volume, optimized service writing strategies, and reduced workorder turn-around time• Positively inspire confidence to boost morale among technicians and sales associates to deliver a world-class experience for clientele

El Paso, Texas

1+ year consecutive daily commuting Trek University Ninja & Shimano CertifiedComplete disassembly and thorough rebuild of steel, aluminum, and carbon bicyclesFollowed strict design specifications, component installations, and torque requirementsManaged new mechanics on bike builds, maintenance, and customer relationsTaught monthly customer clinics involving various aspects of bicycle maintenance, hydration, and nutritionLed weekly rides through El Paso to help create a… Show more 1+ year consecutive daily commuting Trek University Ninja & Shimano CertifiedComplete disassembly and thorough rebuild of steel, aluminum, and carbon bicyclesFollowed strict design specifications, component installations, and torque requirementsManaged new mechanics on bike builds, maintenance, and customer relationsTaught monthly customer clinics involving various aspects of bicycle maintenance, hydration, and nutritionLed weekly rides through El Paso to help create a more bicycle oriented city & communityDesigned shop shirt logos, sent monthly newsletters, and maintained social media accounts Show less

El Paso, Tx

Utilized numerous databases to research both archived and future patient filesDesigned file logistics to efficiently relay information between marketing and billingIntegrated advertising, screening, and patient pick-up to effectively conserve resourcesCreated company website to successfully advertise through social mediaDesigned company logo and future patient brochures to increase marketing value

El Paso, Texas Area

Reverse engineered all types of bicycles to repair, maintain, and customizeTrued wheels, greased bearings, and inspected components for integritySanded, primed, and painted 6061-T6 aluminum, 4130 chromoly, and Columbus steelDisassembled, Reassembled, and tested bicycles to confirm structural rigidity, quality, and reliabilityIntegrated composite materials for critical weight savings.