Jennifer Bignall Email & Phone Number

Garner, NC, US

Cary, North Carolina, United States

Performing commercial property management services to owners of local commercial real estate properties.

Raleigh-Durham, North Carolina Area

Commercial Property Management, Brokerage, and Business Development

Raleigh-Durham, North Carolina Area

• Responsible for managing commercial retail, industrial, office, and flex properties totaling 975,000 square feet for 10 different owner groups.
• Manage office, flex, warehouse, and retail spaces for 123 tenants.
• Create annual operating budgets and maintain revenue and expenses based on budgeted figures.
• Process annual TICAM and Pass-Thru reconciliations.
• Prepare lease abstracts and manage to the lease language for 120+ lease documents.
• Oversee collections activities up to and including default procedures.

Lead the Corporate Office and Facility Services department in a 130,000 sq. ft. World Headquarters research facility and property for a multi-national not-for-profit organization. Develop and implement effective policies and procedures to support a safe working environment. Develop and track operations budget including facility and building maintenance.

• Oversee operations for multiple offices of an international corporation. Supervise and promote the development of office services staff. Administer VoIP, telephone, and voicemail systems for domestic locations. Select.
• Implemented first-ever high-technology security system in New York City office. Managed security system database, trained staff, and liaised between security vendor and office staff. Linked NYC database to Cary.
• Improved efficiency of mail center by negotiating replacement of postal machine, resulting in a $4,800 annual savings, enhanced contract terms, and new equipment at Cary and New York locations.
• Uncovered billing error amounting to up to $6,000/month over 36-months. Negotiated recovery of $27,000 and instituted internal monitoring/approval process to avoid future over-billing.
• Reduced overall wireless expenses and boosted accounting productivity by renegotiation and consolidation of three contracts into a single contract/billing. Enabled company to provide Blackberry devises and cell phones.
• Revamped vending machine selections to include healthy choices in alignment with new corporate wellness program.

• Evaluated, selected, and negotiated with vendors. Procured and managed office, kitchen, and conference room supply inventory. Administered security system, including badge creation, database maintenance, security.
• Streamlined office supply ordering process by establishing junior buyer accounts so each department assistant could access the online ordering system independently.
• Saved company $20,000 annually (20% of budget) by negotiating discounts on frequently-purchased standard items.
• Achieved greater volume discounts on supplies by arranging for local supply vendor to service New York City locations with free shipping.