Joceline Arnold Email & Phone Number

Los Angeles, Ca, Us

Greater Los Angeles, California, United States

Ability to effectively and respectfully communicate on various levels to include clients, management, customers and associate levels.Establish and retain working relationships with office colleagues and other associates.Administer meeting room sales and service clients needs.Handle exhibit booths and overall show cleaning services.Collaborate with contracted cleaning company including billing and reconciliation.Oversee ReServe billing for all main exhibit hall OEM's and their satellite locations addendums.Perform as registration liaison for all Press Day registration needs.Maintain all show signage including directional, special activities, way-finding.Work with graphics teams, marketing, sales, operations and service teams to deliver all show signage.Provide operational support with exhibits, activations and special projects as assigned.Assist with the finance department to ensure proper accounting reporting.

Los Angeles, California, United States

Responsible for Buyer acquisition and retention. Created buyer incentive and recognition programs. Developed long term relationships with buyers through networking, phone calls and emails. Aggressively ensure profitable revenue. Developed a complete, comprehensive targeted list of buyers to shop on specific Marketplaces. Created and executed buyer email campaigns.Conducted outreach and training programs for buyers. Delivered solutions for buyers.Created and conducted buyer surveys. Created and executed VIP buyer programs.

Greater Los Angeles Area

Responsible for prospecting and sold exhibit space for AutoMobility LA Technology pavilion.Worked closely with the Director of Sponsorship/Business Development to support a sales goal that surpassed more than 11% adding 25 new accounts for $400,000 total revenue.Developed long term relationships with sponsors and advertisers through networking, phone calls and emails.Aggressively ensured profitable revenue.Developed a complete and comprehensive targeted list of Auto, Technology & Mobility companies.Lead site visits and pre-event meetings with clients to discuss the flow and overview of the event and identify any areas of concern.Synchronized all necessary departments to ensure all set ups and activities were executed in a timely manner.Collaborated with paid event sponsors to secure project deliverables and manage client relations.Managed event budgets and accountable for final invoice reconciliation, check requests, and expense allocation.Created and executed sales strategy for defined market segments.Actively sought new business-to-business opportunities through market research and attending competitive markets.Contract negotiations.

Greater Los Angeles Area

Researched and identified key buyers including associations and buying groups.Maintained database of key buyers in assigned territory.Formed relationships with key buyers and groups.Monitored and reported on year over year attendance of key buyers on assigned events.Interacted with sales team regarding buyer participation.Developed and implemented $250K budget for buyer incentives across three markets.

Greater Los Angeles Area

Clients: Big Lots, Dollar Tree, Ross, and TJ MaxxDeveloped an ongoing outreach program for 1800 industry leaders, key decision makers, and companies with multiple stores and annual sales volume over $10M.Planned, budgeted and executed VIP Buyer special events on show site to strengthen relations and increase retention.Connected buyers and exhibitors at tradeshows with approximately 45k international and domestic attendees.Introduced, reintroduced new buyers, buying groups and former buyers to ASD.Identified, analyzed and assessed new strategic opportunities that enhanced attendee development and developed a plan to pursue approved opportunities.Trained sales staff on goals of the customer to better drive attendee development.Conducted market research activities, surveying attendees and buyers to determine demographic information.Assisted Marketing Director in creating and maintaining current and new marketing programs.Leveraged marketing expertise to align or adjust strategies to a changing business marketplace.Worked in tandem with marketing and sales teams to drive key retailer information and testimonials for promotional marketing purposes.

Greater Los Angeles Area

Managed all production orders including scheduling, hiring, training and payroll for a staff of 6.Assisted sales staff with orders and product selection for parties, weddings, the Oscars, and the Golden Globes.Served as the liaison between the local office, BBJ Warehouses and shipping department.Obtained clients’ written acceptance of orders and cancellations, ensuring that payments and direct billing approval is received prior to ship dates.Submitted all cancellations and changes to ensure orders are received by warehouse prior to order deadlines.Coordinated order and delivery issues between local office, fulfillment and warehouses.Tracked all purchase orders and Credit Memos.

Responsible for the creation, approval, and the implementation of events. Project development, budget management, execution monitoring, issue resolution, reporting, and invoicing. Managed all related financial activities as well as provided a high level of service to client representatives.Developed effective client and retailer relationships to facilitate communication and execution with internal departments to ensure that deliverables are successfully achieved.Managed Product Replenishment process with Retailer and Client.Responsible for oversight of timeline revisions with Operations, Client and Sales Teams.Monitored and adjusted agency/client budgets, billing process for accuracy and timeliness.Facilitated category development by using database rationale such as SKU optimization, efficient promotion causal data, and lift analysis.

Greater Los Angeles Area

Identified, networked and cultivated relationships with key manufacturers, retailers and decision makers within the gift and accessories industry via email, phone and face-to-face visits.Managed temporary staff onsite at 4 shows, twice a year, with 10-30k international and domestic attendees.Identified over 5,000 prospective retailers in one year, previously unknown to management with the buyer relations team.Co-managed the promotional and travel budget for VIP retailers resulting in the attendance of approximately 50 new top retailers for each show.Oversaw the input and clean-up of databases.Attended weekly industry related events to increase awareness of the West Coast Gift Shows.

Kansas City, Missouri Area

Worked directly with clients and advertising agencies.Sold advertising time and worked closely with businesses to help them market their products to targeted demographics.Effectively scheduled commercials, helped in the creation of their content, and worked with clients to develop their entire marketing plan.Liaison between the client and promotions manager ensuring the clients needs were meet for specific promotions.

Kansas City, Missouri Area

Provided comprehensive customer service to executive guests and corporate clients.Managed accounts receivable, accounts payable and credit card processing.Retained current accounts and acquired new accounts. Developed and maintained daily relationships with guests, clients and vendors.Coordinated holiday parties for office and relationship building events with apartment communities.

Bachelors, Public Administration, Summa Cum Laude

Hotel And Restaurant Management

Business Management & Marketing

Education record