Jocelyn Adkins, Csm, Pmp Email & Phone Number

- Utilize JIRA Custom Charts, JIRA Scrum and Kanban boards, and Confluence data to escalate project risks and drive retrospective conversations- Collaborate with product managers and delivery team members to conduct scrum events- Facilitate project kickoff meetings and user story workshops for internal modules to determine project scope and size- Planned changes to the delivery team’s daily standup meeting to accommodate discussions of the new project and project goals.- Create and facilitate scaled project meetings that include product owners, development management, and QA management in order to align all module delivery teams and product owners on project goals- Facilitate retrospectives with the delivery team throughout projects to improve team quality and efficiency- Monitor Agile team throughput using WIP limits on the team Kanban board to easily escalate issue bottlenecking- Monitor Agile team velocity through the use of JIRA Custom Charts to ensure projects stay on track to be completed- Discuss communication adjustments with project stakeholders based on project scope and urgency- Create new Scrum and Kanban Agile teams comprised of product owners, software quality analysts, and developers

- Successfully implemented over $1,000,000 in client revenue streams- Conducted milestone meetings to present implementation deliverables and reaffirm client commitment to established deadlines- Led client-facing and interdepartmental conversations to overcome objections- Advocated for departmental improvements through the submission of Process Analysis Requests and Paycom Feedback- Identified key payroll and payment system management stakeholders during Project Kickoff calls with clients- Created client project plans which included meetings to review employee data, review previous payroll system data, determine client setup timeline, discover reporting needs, determine client-specific issues, and close the client project.- Facilitated regular client check-ins via email and Zoom to ensure that system setup was working as intended- Procured internal employee resources from multiple departments to provide additional support during client setup- Monitored the status of client setup projects using internal project plan checklists- Utilized system reporting and audit logs to assist with client escalations- Facilitated closing meetings with clients to confirm system setup approval

Oklahoma City, Oklahoma Area

- Achieved branch-wide audit score of 100% for three quarters through regular self-audits and team communication- Organized and maintained electronic and hard copy data files of bank documents- Maintained current knowledge of bank, state, and federal regulations via quarterly educational modules- Recommended bank products that complement consumer lifestyles and financial goals

- Created an internal project plan to produce a musician partner guide to aid musicians in promoting smoke-free bars- Maintained regular contact with client contracts through monthly project deliverables and workplan schedules- Optimized bar outreach process by creating a quick reference guide- Collaborated with direct management and internal legal teams to develop a project charter to address the lack of promotional materials and guidelines for the company’s partner musicians- Identified the key internal and external stakeholders that would be impacted by the creation and distribution of these new musician partner guides- Created a project plan with internal stakeholders that outlined the target end date, the resources needed, the development phases, and the communication flow that will be used for this project.- Conducted regular follow-ups with the design teams for design updates and anticipated completion dates- Conducted regular follow-ups with the marketing teams for wording and media updates and anticipated completion dates- Conducted monthly follow-ups with the legal department to ensure that the guide followed company and federal guidelines for advertising.- Monitored the estimated completion dates given in updates by the legal, design, and marketing teams against the timeline created in the project charter to ensure that partner guide would be released by the target end date- Facilitated a meeting in which the completed press kit was reviewed by the legal department and approved for release. - Facilitated a closing meeting with pilot musicians to confirm that the approved press kits functioned as intended

Norman, Oklahoma

Oklahoma City, Oklahoma Area