Jocelyn Albert Email & Phone Number

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

Canada

Responsible for providing provider support services, including guiding pharmacies on how to enter drug plan information, verifying compounds, inputting of manual claims, and answering basic pharmacy provider questions.

Edmonton, Canada Area

Responsible for providing representative support, including answering inquiries from reps on subscriber verification, benefits, requirement of prior approvals, coordination’s of benefits and claims inquiries. Prepare correspondence for providers, authorize, set up, or override if needed extended days supplies for clients.Perform monthly quality assurance reviews on inbound telephone calls received by the Provider Relations Agents. Provide detailed records of call monitoring reviews to the Team Managers in Support of monthly coaching/review. Prepare, review and analyze statistical reports, maintain the scheduling needs of the team. Participate in business process reviews and make recommendations for enchantments.

Edmonton, Canada Area

Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades. Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures

Edmonton, Canada Area

Responsible for providing representative support, including answering inquiries from Agents on subscriber verification, benefits, requirement of prior approvals, coordination’s of benefits and claims inquiries. Reviews, analyzes and prepares documentation related to reports. Prepares correspondence for providers. Authorize, set up, or override if needed extended days supplies for clients..

Edmonton, Canada Area

Responsible for providing provider support services, including guiding pharmacies on how to enter drug plan information, verifying compounds, inputting of manual claims, and answering basic pharmacy provider questions.

Edmonton, Canada Area

Responsible for providing pharmacy support services including preparing and filling prescriptions, ordering, inventory control, compounding, and blister packaging. Additionally WCB (Workers Compensation Board), FAS Immigration billing, and providing charge account statements to clients. Experience with the Nexxsy computer systems

Bonnyville, Alberta

Responsible for providing pharmacy support services including preparing and filling prescriptions, ordering, inventory control, compounding, and blister packaging. Additionally, responsible for third party billings to AADL (Alberta Aids to Daily Living), WCB (Workers Compensation Board), DVA (Department of Veterans Affairs), and NIHB (National Non-insured Health Benefits Program). Experience with the Zadall computer system and an extensive understanding of Alberta drug plans and insurance providers. Experienced in most technical skills required in community pharmacy practice..Responsible for merchandising, payment collection and the maintenance of charge accounts. Employed in a supervisory capacity. Duties included check cashing, evening bank deposits, Western Union, opening and closing the store, and management of part-time staff.

Diploma, Commerce And General Business Management

Interpersonal Communication In Business,, Cim Certified In Managment

Introduction To Management, Cim Certified In Management

Citation, Supervisory Development

Immense global competition, the need to maximize output with fewer workers, and technological change are some of the new pressures that.

Pharmacy Assistant Diploma, Pharmacy