Provide excellent customer service, held a customer experience meeting weekly, product count to ensure inventory was correct, help all walk in customers, answered phones, and emails. Entered orders over the phone or in person, as well as purchase orders. Ensure every vehicle was weighed before loading material to provide accurate weights, I worked with excel, Lawson, heartland, cash deposit and change orders. Mentor/ train all incoming new employees as well as interviewing candidates. This is a… Show more Provide excellent customer service, held a customer experience meeting weekly, product count to ensure inventory was correct, help all walk in customers, answered phones, and emails. Entered orders over the phone or in person, as well as purchase orders. Ensure every vehicle was weighed before loading material to provide accurate weights, I worked with excel, Lawson, heartland, cash deposit and change orders. Mentor/ train all incoming new employees as well as interviewing candidates. This is a very fast pace company in which I used my multitasking skills daily. Show less

Lead/supervisor of a group of 30 employees. My day to day role was cash deposits, opened and closed 13 registers, coaching, monthly employee reviews, exceeding all customers and employee needs, stepping up when there was any issues. My biggest goal was communication, making sure when I was present everyone was on the same page considering it was a very fast pace job.

I was certified to train all incoming hostesses. I also worked and helped as a waitress when needed. As a hostess I was to ensure to represent the company by providing excellent customer service and exceeding in any customer or co-workers needs. I also held weekly advertising booths to promote any specials and increase foot traffic.