Jocelyn Lasley Email & Phone Number

Remote

• Crafted clear and precise technical instructions on creating accessible documentation.
• Authored accessible documentation for technical and non-technical audiences using DITA and OxygenXML.
• Managed document versions using GitHub, ensuring seamless updates.
• Completed internal Product Content Fundamentals Writing certification

I write effective and engaging SEO Content for businesses to draw potential customers to their websites. I also offer proofreading and copyediting services to other writers and those looking to ensure a clean and professional appearance when they post online.

Yulee, Florida, United States

• Drafted copy to explain complex topics in a variety of media.
• Explained intricate language topics to facilitate understanding and application for students in a variety of levels
• Analyzed data to design objective-oriented curriculum and lesson plans to achieve learning goals
• Balanced curriculum development, lesson planning, classroom management, and data tracking for 60+ students

Aiea, Hawaii

• Assisted in the curation of a book list for the Nene Book Award by reading and analyzing middle-grade fiction
• Aided children’s librarian when organizing crafts and implementing activities.
• Brainstormed innovative programs with Librarians to evoke excitement and commitment to reading in adults and children

• Rhetoric and Composition I and II (6 terms), Business and Professional Writing (1 term) ○ Provided comprehensive feedback to improve writing, from grammar and semantics to structure and organization○ Curated resources.

• Communicated with clients on customer needs and ideas, as well as improvements of daily processes
• Answered queries over the phone regarding services and center availability
• Set appointments, followed up for additional questions, verified attendance

• Guided students through admissions and financial aid process culminating in registration
• Communicated complex processes and tasks in a concise and understandable fashion
• Became go-to team member for questions and concerns regarding the account

Highlands Ranch, CO

• Discussed student dreams and goals to identify proper program and college
• Connected students to Admissions departments at various colleges
• Managed exacting standards of customer service in a high-stress environment

Searcy, AR

• Advised students on academic and graphic design projects
• Selected paper and formats appropriate to printed projects

Searcy, AR

• Discovered new ways to communicate complex ideas to students based on their interests and experiences
• Worked with exchange students on understanding English grammar and conversation
• Demonstrated effective methods of revision and editing for composition students

Colorado Springs, Colorado Area

• Designed product advertisement and sell sheets
• Conducted marketing research and built client database
• Observed and interacted with authors and clients

Master Of Arts (M.A.), English Language And Literature, General, 3.945

I have completed my Master of Arts in English, where my studies ranged from grammar, literature, literary theory, and composition theory.

Certificate, Publishing

Bachelor Of Arts (B.A.), English

Activities and Societies: Regina, Sigma Tau Delta English Honors Society, Honors College