Jocelyn Small
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Jocelyn Small Email & Phone Number

Regional Clinical Quality Manager (Australia) at Summerset Retirement Villages
Location: Melbourne, Victoria, Australia 18 work roles 3 schools
1 work email found @bluecross.com.au LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Role
Regional Clinical Quality Manager (Australia)
Location
Melbourne, Victoria, Australia
Company size

Who is Jocelyn Small? Overview

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Quick answer

Jocelyn Small is listed as Regional Clinical Quality Manager (Australia) at Summerset Retirement Villages, a with 1010 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at bluecross.com.au and a matched LinkedIn profile for Jocelyn Small.

Jocelyn Small previously worked as Acting General Manager RAC at Jewish Care Victoria and Residence Manager Windsor at Jewish Care Victoria. Jocelyn Small holds Doctorate Of Project Management, Project Management from Rmit University.

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*@bluecross.com.au
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Profile bio

About Jocelyn Small

Executive level corporate and government business strategic planning & analysis, programme and contract manager with national and international experience in public, private, health, regulatory and education sectors. Demonstrated successful track record at executive level, reporting to corporate, professional association and regulatory Boards of management. Skilled in interfacing strategic business planning with programme and project management methodology to effectively optimise outcomes, ensure statutory and regulatory compliance and manage risk. Experienced lead in policy analysis, development and implementation in health, education and regulatory sectors. Demonstrated ability to direct and manage complexities in internal resourcing, external services procurement and the management of multiple contracts, engaging with and managing multiple stakeholders within a political environment.

Listed skills include Project Portfolio Management, Business Strategy, Quality Management Systems Design And Implementation, Policy Development And Analysis, and 10 others.

Current workplace

Jocelyn Small's current company

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Summerset Retirement Villages
Summerset Retirement Villages
Regional Clinical Quality Manager (Australia)
Melbourne, VIC, AU
Website
Employees
1010
AeroLeads page
18 roles

Jocelyn Small work experience

A career timeline built from the work history available for this profile.

Acting General Manager Rac

Current

St Kilda, Victoria, Australia

Aug 2024 - Present

Head Of Risk, Compliance And Innovation

Hawthorn East, Victoria, Australia

Nov 2018 - Dec 2022

Director

J M Small Consulting

Melbourne, Australia

Jan 2018 - Dec 2018

Program Manager, Clinical Education

Abu Dhabi, United Arab Emirates

Provision of project management and analytical support to the CCAD Clinical Education team. Management of key deliverables on projects focusing on Clinical Education strategy and governance both internal and external to CCAD Abu Dhabi.

Oct 2016 - Jan 2018

Director, Health Management Consulting

J M Small Consulting

Australia And Uae

Health services management, Contract and project portfolio management, Strategic business planning, Leadership education and training

Jul 2015 - Sep 2016

Programme Manager, Nursing And Midwifery, Strategy And Policy

Melbourne, Australia

• Responsible for all project deliverables, from business case development, budgeting, scheduling, workscope, contracting, monitoring and reporting• Establish financial and status reporting and management systems to lead the project function of the Nursing & Midwifery Board of Australia’s (National Board) program of work• Design and development of integrated 3 year National Board work plan for business planning purposes• Develop business cases to define work scope with financial estimations for Board consideration and approval• Work with the delegated National Board committees in the planning and execution of policy, finance, governance and accreditation project initiatives• Proactively work with the AHPRA project steering committee in the management of quality, scheduling of deliverables and the identification and mitigation of risk in a regulatory, political environment• Review and analysis of National Board funded research, ensuring products are evidence based to inform policy and standards development• Brief and report to the National Board on programme and individual project work performance, monitoring the realization of expected deliverables within approved budget parameters• Lead all procurement processes and contract management, ensuring project delivery is on time and budget & meets AHPRA standards for probity assurance• Stakeholder management – source and manage internal, engage and manage external expertise and contractors to execute National Board projects

Jan 2013 - Jun 2015

Consultant Registered Nurse, Business And Service Improvement

Cheltenham, Victoria, Australia

• Develop an integrated business & operational strategic planning framework 2013-2015 for residential and acute care services• Review, perform a gap analysis and systems risk identification for the Quality and Safety framework• Review, re-design Clinical Governance framework• Design and develop a two phase comprehensive Programme plan integrating multiple projects• Establish communications and reporting systems utilising PRINCE 2 project management methodology

Oct 2012 - Jan 2013

Executive, Innovation And Quality

Heidelberg, Australia

Executive member, reporting to the corporate Board, tasked to establish and lead a Centre responsible for diverse projects including:• Policy and procedure review, re-development and implementation for compliance and evidence based practice• Implementation of electronic data management system to replace paper-based clinical documentation• Design, development and implementation of company intranet for Document Management System• Re-design Quality & Risk management and Regulatory compliance systems

Jun 2011 - Jun 2012

Manager, Projects And Policy

Heidelberg, Victoria, Australia

• Risk assess organisational information, business and quality management systems• Design and re-develop company Corporate Governance framework, re-write/develop company human resources, financial, clinical practice, health and safety policies & procedures • Design and implement an integrated Business Management, Quality and Document Control systems

May 2010 - May 2011

General Manager

Austen House, Reading, United Kingdom

• Managed all facility service contracts, lead all clinical, operational, financial and strategic functions

Dec 2009 - Feb 2010

Consultant Registered Nurse

The Gables, Camberwell, Victoria, Australia

• Clinical care consultant for care delivery, documentation review and development, policy alignment

May 2008 - Dec 2008

Officer, Health Professionals Licensing And Examinations

Abu Dhabi, Uae

• Policy & standards development for health professionals licensing & examinations • Risk analysis & assessment on examination processes, standards & item data base• Departmental strategic and budgetary planning• Develop and manage examination item data base, implement health professional examinations, perform statistical analyses, evaluate quality of results, co-ordinate changes to standards & processes• Design & develop professional scopes of practice & competency standards (nursing and midwifery) - Abu Dhabi Emirate

Apr 2007 - May 2008

Co-Investigator & Research Assistant

Abu Dhabi, Uae

• Case study research & UAE contextual data compilation MEd unit “Leading & Managing in Learning Organisations”

Jan 2007 - Apr 2007

Department Chair, Health Sciences, Military Nursing, Work Readiness Program

Abu Dhabi, Uae

• Departmental strategic and budgetary planning• Management of Health Sciences staff, undergraduate program development & delivery• Develop & deliver curriculum, teaching & learning materials in online & classroom format

Mar 2001 - Dec 2006

Director Of Nursing/ Manager

Yarramar Aged Care, Moonee Ponds & Ascot Vale, Victoria, Australia

• Lead and managed all facility services contracts, clinical care delivery, staffing and quality assurance for two facilities concurrently

Feb 2000 - Mar 2001

Professional Officer

Royal College Of Nursing, Australia

Melbourne, Australia

• Establish and manage Victorian Chapter RCNA office • Lead nursing professional development state-wide seminars, conferences and educational activities• Policy advice to state government through RCNA committee representation• Contribute to policy initiatives related to nursing standards, education and competency development

Apr 1996 - Dec 1998
Team & coworkers

Colleagues at Summerset Retirement Villages

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3 education records

Jocelyn Small education

Doctorate Of Project Management, Project Management

Research thesis on social complexity in projects; Implementation of Quality management system in complex environment; Knowledge.

Master Of Education (M.Ed.), Higher Education/Higher Education Administration, Hd

Master Of Nursing Studies, Nursing Science

Studies included Bioethics, Political Perspectives in Health Care, Family Dynamics. Thesis - Exploration into the impact of the death.

FAQ

Frequently asked questions about Jocelyn Small

Quick answers generated from the profile data available on this page.

What company does Jocelyn Small work for?

Jocelyn Small works for Summerset Retirement Villages.

What is Jocelyn Small's role at Summerset Retirement Villages?

Jocelyn Small is listed as Regional Clinical Quality Manager (Australia) at Summerset Retirement Villages.

What is Jocelyn Small's email address?

AeroLeads has found 1 work email signal at @bluecross.com.au for Jocelyn Small at Summerset Retirement Villages.

Where is Jocelyn Small based?

Jocelyn Small is based in Melbourne, Victoria, Australia while working with Summerset Retirement Villages.

What companies has Jocelyn Small worked for?

Jocelyn Small has worked for Summerset Retirement Villages, Jewish Care Victoria, Bluecross Aged Care, J M Small Consulting, and Cleveland Clinic Abu Dhabi.

Who are Jocelyn Small's colleagues at Summerset Retirement Villages?

Jocelyn Small's colleagues at Summerset Retirement Villages include Hamish Stockwell, Yvette Booysen, Lisa Darlington, Eleanor Young, and Els Van Rensburg.

How can I contact Jocelyn Small?

You can use AeroLeads to view verified contact signals for Jocelyn Small at Summerset Retirement Villages, including work email, phone, and LinkedIn data when available.

What schools did Jocelyn Small attend?

Jocelyn Small holds Doctorate Of Project Management, Project Management from Rmit University.

What skills is Jocelyn Small known for?

Jocelyn Small is listed with skills including Project Portfolio Management, Business Strategy, Quality Management Systems Design And Implementation, Policy Development And Analysis, Contract Management, Operational Risk Management, Corporate Governance And Compliance, and Policy.

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