Customer Service Operations Manager
Current
Feb 2016 - Present
AeroLeads people directory · profile
Jyoti Dahal Email & Phone Number
Telco CX Manager | Driving Exceptional Customer Support and Satisfaction | Enhancing Customer Loyalty | Improving Business Performance | Digital CX | Customer Engagement | Social Media
at
Ncell
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Telco CX Manager | Driving Exceptional Customer Support and Satisfaction | Enhancing Customer Loyalty | Improving Business Performance | Digital CX | Customer Engagement | Social Media
Location
Nepal, Nepal, Nepal
Company size
Who is Jyoti Dahal? Overview
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Quick answer
Jyoti Dahal is listed as Telco CX Manager | Driving Exceptional Customer Support and Satisfaction | Enhancing Customer Loyalty | Improving Business Performance | Digital CX | Customer Engagement | Social Media at Ncell, a company with 740 employees, based in Nepal, Nepal, Nepal. AeroLeads shows a matched LinkedIn profile for Jyoti Dahal.
Jyoti Dahal previously worked as Customer Service Operations Manager at Ncell and Customer Experience Development Manager at Ncell. Jyoti Dahal holds Executive Mba, Marketing from Purbanchal Vishwavidalaya.
Company email context
Email format at Ncell
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Ncell
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Profile bio
About Jyoti Dahal
Service Minded Customer Experience Manager with broad scope of experience in exclusive retail environment of telecom industry. Ability to assess ineffective areas of CX and proposing effective solution. Expertise in customer loyalty, relationship and vendor management.Business Development | Project Management | Loyalty Management | Maximizing Engagement | Strong Leader & Communicator | Improving CSAT | Social Media Engagement | Corporate messaging | Social media platform
Listed skills include Team Management, Telecommunications, Customer Service, Project Management, and 17 others.
Current workplace
Jyoti Dahal's current company
Company context helps verify the profile and gives searchers a useful next step.
Ncell
6 roles
Jyoti Dahal work experience
A career timeline built from the work history available for this profile.
Customer Experience Development Manager
Jan 2015 - Feb 2016
Section Manager, Customer Service And Development & Support
Apr 2014 - Feb 2016
Head, Development & Support Unit At Ncell Teliasonera Eurasia
Team ManagementProject ManagementOperation ManagementCommunication
Feb 2011 - Mar 2014
Specialist, Customer Relations
Operational procedure designProcess documentationService manual development
Mar 2010 - Feb 2011
Mar 2008 - Feb 2010
Team & coworkers
Colleagues at Ncell
Other employees you can reach at axiata.com. View company contacts for 740 employees →
DG
Dipesh Giri
Colleague at NcellKathmandu, Bāgmatī, Nepal, Nepal
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RT
Rupa Tamang
Colleague at NcellKathmandu, Bāgmatī, Nepal, Nepal
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SR
Sridevi Raviraj, Cfa
Colleague at NcellSingapore, Singapore
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MK
Madhav Khanal
Colleague at NcellDang District, Lumbiniī, Nepal, Nepal
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ML
Manish Lekhak
Colleague at NcellLalitpur District, Nepal, Nepal
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BH
Bibhushan Harsha Bajracharya
Colleague at NcellNepal, Nepal
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IR
Indradev Ray
Colleague at NcellNepal, Nepal
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SK
Sandesh Kc
Colleague at NcellKathmandu, Bāgmatī, Nepal, Nepal
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UA
Usha Acharya
Colleague at NcellNepal, Nepal
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TP
Tarani Prasad Chaudahry
Colleague at NcellKathmandu, Bāgmatī, Nepal, Nepal
View →
Dipesh Giri
Colleague at NcellKathmandu, Bāgmatī, Nepal, Nepal
View →
RT
Rupa Tamang
Colleague at NcellKathmandu, Bāgmatī, Nepal, Nepal
View →
SR
Sridevi Raviraj, Cfa
Colleague at NcellSingapore, Singapore
View →
MK
Madhav Khanal
Colleague at NcellDang District, Lumbiniī, Nepal, Nepal
View →
ML
Manish Lekhak
Colleague at NcellLalitpur District, Nepal, Nepal
View →
BH
Bibhushan Harsha Bajracharya
Colleague at NcellNepal, Nepal
View →
IR
Indradev Ray
Colleague at NcellNepal, Nepal
View →
SK
Sandesh Kc
Colleague at NcellKathmandu, Bāgmatī, Nepal, Nepal
View →
UA
Usha Acharya
Colleague at NcellNepal, Nepal
View →
TP
Tarani Prasad Chaudahry
Colleague at NcellKathmandu, Bāgmatī, Nepal, Nepal
View →
2 education records
Jyoti Dahal education
Executive Mba, Marketing
Bachelor Of Business Administration (Bba), Business, Management, Marketing, And Related Support Services
FAQ
Frequently asked questions about Jyoti Dahal
Quick answers generated from the profile data available on this page.
What company does Jyoti Dahal work for?
Jyoti Dahal works for Ncell.
What is Jyoti Dahal's role at Ncell?
Jyoti Dahal is listed as Telco CX Manager | Driving Exceptional Customer Support and Satisfaction | Enhancing Customer Loyalty | Improving Business Performance | Digital CX | Customer Engagement | Social Media at Ncell.
Where is Jyoti Dahal based?
Jyoti Dahal is based in Nepal, Nepal, Nepal while working with Ncell.
What companies has Jyoti Dahal worked for?
Jyoti Dahal has worked for Ncell.
Who are Jyoti Dahal's colleagues at Ncell?
Jyoti Dahal's colleagues at Ncell include Dipesh Giri, Rupa Tamang, Sridevi Raviraj, Cfa, Madhav Khanal, and Manish Lekhak.
How can I contact Jyoti Dahal?
You can use AeroLeads to view verified contact signals for Jyoti Dahal at Ncell, including work email, phone, and LinkedIn data when available.
What schools did Jyoti Dahal attend?
Jyoti Dahal holds Executive Mba, Marketing from Purbanchal Vishwavidalaya.
What skills is Jyoti Dahal known for?
Jyoti Dahal is listed with skills including Team Management, Telecommunications, Customer Service, Project Management, Team Leadership, Management, Gsm, and Operations Management.
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