Jodi Seits Email & Phone Number

Tucson, Arizona, United States

My role is to give exceptional service to our Member base in Arizona. This includes taking payments, making transfers & trouble shooting issues.

Portland, Oregon Area

• Run month-end reports to assess performance on delinquent loans portfolio, reporting all fraud related losses to board of directors.• Fraud risk mitigation on member’s accounts through partnership with vendors; added strict fall -back procedures around the use of Debit, ATM and Credit Cards.• Evaluate and issue provisional credit on fraudulent transactions.• Process and post payments.• Reconcile accounts and resolve complex discrepancies on Members loans.• Annual dormant/escheating process including issuing unclaimed funds to each State per requirements.• Collection efforts on delinquent loans.• Maintained confidentiality of bank records and client information and directed specific questions to appropriate branch personnel.

Lake Oswego, Oregon

• Recommend flower pairings and greenery options for floral arrangements within given budget.• Design and consult for special orders and occasions.• Merchandised and build displays.• Calculate costs and maintain weekly shrink log.

Portland, Oregon Area

• Floral design with strong commercial and private client base including local craft fairs and markets.• Branding, marketing and managing social media accounts.• Full P & L accountability, budgeting costs and expenses, while forecasting projections each quarter.• Balanced sales with accurate inventory for plants as well as handmade and antique containers.

Greater San Diego Area

• Hiring, training, conflict resolution and employee relations for team of 14. • Process reviews and gap analysis on current bankruptcy internal controls and procedures.• Adhere to strict time lines in regard to Bankruptcy processes resulting in quick turnaround on delinquent mortgage assets.• Partner with Loss Mitigation and customers in active bankruptcies to find appropriate loss mitigation options and resolutions.• Process escalated issues to minimize losses.• Work closely with outside counsel and 3rd party vendors • Responsible for implementation of policy and procedure changes and creating process flows.• Audit 3rd party vendors to ensure alignment with Vericrest.

Beaverton Oregon

• Hiring, training, strategic workforce planning, performance management conflict resolution and employee relations over team of 38 including new management training and development. • Develop and maintain loyal, long-term Attorney and Bankruptcy information's vendors. • Review and approve billing invoices and expense reports.• Research current trends and laws, making updates to the Bankruptcy notice process.• Increase profitability on delinquent accounts by tracking performance indicators and driving corrective action.• Key player in company merger, creating a seamless transition and integration of operations.• Evaluate financial statements and reports to monitor our performance timeline's and to devise solutions for improvement and cost reduction.• Set quarterly and annual department performance goals.• Attend networking events to establish and cultivate client and attorney relationships.• Create and facilitate company-wide training on Default Management

No Degree, General Studies

I completed classes in order to get my GED plus business courses.

Education record