Jodi Shields Email & Phone Number

Vancouver, Washington, United States

Vancouver, Washington

• Manage fleet of 38-75 solo and team, company and owner operator long-haul drivers hauling frozen, refrigerated and dry product serving 44 states.• Sole dispatcher securing inbound freight and maintaining inbound customers.• Assist in dispatching entire fleet of outbound trucks. • Manage the billing process end to end for shipment execution.• Negotiate competitive rates with brokers to secure loads.• Safety manager; back up to primary safety manager.

Vancouver, Washington

• Coordinated runs for 15 local drivers utilizing flatbed/step-deck/double-drop equipment within Oregon, Washington and Idaho. • Assisted coordinated runs with 40 long-haul drivers across 48 states.• Processed all local driver paperwork and logs.• Initiated daily sales calls to customers to secure freight.• Handled customer calls involving pricing, problem resolutions and scheduled pick up and deliveries of loads.

Vancouver, Washington

• Primary person for contacting carriers and negotiating rates for both truckload and LTL freight for vans, reefers, flatbeds, specialized equipment, rail, air and ocean. • Moved freight nationwide and internationally.• Daily contact with customers to secure freight and handle any customer service needed.• Assisted with managing the warehouse, which required supervising one warehouse employee, pulling orders, loading and unloading overseas containers, dry vans, flatbeds and… Show more • Primary person for contacting carriers and negotiating rates for both truckload and LTL freight for vans, reefers, flatbeds, specialized equipment, rail, air and ocean. • Moved freight nationwide and internationally.• Daily contact with customers to secure freight and handle any customer service needed.• Assisted with managing the warehouse, which required supervising one warehouse employee, pulling orders, loading and unloading overseas containers, dry vans, flatbeds and specialized equipment.• Back-up support for LTL Customer Service for nationwide customer base. Show less

Vancouver, Washington

• Sole support for National Sales Executive for ABX Air, handling all their customer service needs, and contacting carriers to negotiate rates and secure trucks for all their loads within the 48 states. • Also contacted carriers to negotiate rates and secure trucks for other customers such as Frito-Lay, Shell Oil, Target, Walmart and many other customers countrywide for loads inbound to the 11 Western states.

Portland, Oregon Area

• Handled customer calls involving pricing, order taking, problem solving and scheduling pick up’s and deliveries. • Contacted carriers to negotiate rates and secure trucks for loads placed by customers.

Portland, Oregon Area

• Improved company’s productivity through corridor route analysis, corridor balancing and back-haul solicitation. • Managed 3 dispatchers, 25 company drivers, and 16 owner operators.• Responsible for auditing all driver logs and ensured adherence to the company Driver Safety Program.• Handled all logistics and coordination of truckloads for Target Distribution Center.• Coordinated line-haul runs for drives from 6 other terminals within Washington and Oregon.• Performed tasks… Show more • Improved company’s productivity through corridor route analysis, corridor balancing and back-haul solicitation. • Managed 3 dispatchers, 25 company drivers, and 16 owner operators.• Responsible for auditing all driver logs and ensured adherence to the company Driver Safety Program.• Handled all logistics and coordination of truckloads for Target Distribution Center.• Coordinated line-haul runs for drives from 6 other terminals within Washington and Oregon.• Performed tasks of customer service duties such as phone calls, paperwork, resolving challenges, and scheduling pick up’s and deliveries.• As city dispatcher, supervised and dispatched daily truckloads to company and owner operators.• Orchestrated daily coordination of line-hauls runs for drivers based within Washington and Oregon.• Coordinated pick-up and delivery schedules for all Oregon customers. Show less

Portland, Oregon Area

Line-Haul Supervisor, Portland, OR, January 1998 – January 2000Dock Supervisor, Portland, OR, February 1996 – January 1998Account Manager-National Account Department, Irving, TX, August 1990 – February 1996Collections Clerk, Portland, OR, September 1987 – August 1990