Jodi Hinkle Email & Phone Number

• Design and execute cohesive, relevant customer education materials for individual software brand needs.• Create visual, interactive learning tools to engage customers and enhance their product knowledge.• Develop standards for content formatting to maintain knowledge of upcoming features.

United States

Responsible for processes and content creation to drive awareness, adoption, and feedback loops for our products while enabling Product to evangelize the product strategy, roadmap, and outcomes internally. In this role, my responsibilities are to drive awareness and adoption via content creation and delivery, including onboarding and certification programs for new customers, ensuring efficient and successful launches.

Created high-quality content for product releases, including customer-facing and internal support articles, videos, and learning content.

Oklahoma City, Oklahoma Area

Worked as an integral part of the Learning & Development team. Partners with assigned business units and Learning Councils to identify and source solutions for key learning initiatives. Coordinates and advises functional subject matter experts on designing and delivering learning resources. Leads Instructional Designers in the development of learning solutions. Provide direction and creative solutions for learning initiatives identified by Learning Councils.

Oklahoma City, Oklahoma Area

Marketing and communication material project manager managing video and photo production, and website content, ensuring that all deliverables and logistics met company standards. Collaboration with Communications Officer as a strategic partner on all company communication efforts and projects. Support for the leadership team in planning for, coordinating and carrying out the production logistics of projects through management of content production.

Oklahoma City, Oklahoma Area

Responsible for Educating and developing employees in accordance with current and future business needs including the creation of classroom and online training for technical processes. Learning Management System Administrator. Technical Writer, Instructional Designer and Content Creator. Cyber Security communication specialist.Accomplishments: Developed technical training program explaining difficult technical concepts to the enterprise through the creation of over 100 short videos… Show more Responsible for Educating and developing employees in accordance with current and future business needs including the creation of classroom and online training for technical processes. Learning Management System Administrator. Technical Writer, Instructional Designer and Content Creator. Cyber Security communication specialist.Accomplishments: Developed technical training program explaining difficult technical concepts to the enterprise through the creation of over 100 short videos, technical manuals and Quick Reference Cards. Implemented a robust Learning Management System as Project Manager and System Administrator. Launched a comprehensive cyber security awareness program to reduce phishing, viruses, malware and other potential threats to the organization. Show less

Mfa, Directing

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